Sales Account Manager FFCP

Apply

Job Type

Full-time

Description

Location : Remote

Terms : Full Time

Reports to : Senior Sales Account Manager

About us :

The American Forest Foundation (AFF) unlocks the power of family forests as a climate solution while helping thousands of landowners care for their land and improve forest health. Through its Family Forest Carbon Program, AFF expands access to the voluntary carbon market for family forest owners from all walks of life while producing high quality forest carbon credits to help companies reach their net zero goals. The organization's strategic direction seeks to enable family forests to capture and store one billion tonnes of carbon by 2050.

We do not do this alone. AFF works across a broad coalition of conservation partners, corporations, and policymakers to equip family forest owners with financial and technical support to implement sustainable forest management practices on their lands and activate their forests as a critical tool in the fight against climate change.

AFF is in a mode of complex problem solving and rapid iteration. All teams at AFF are working to discover solutions to the planet's most pressing climate issues through developing and iterating viable and scalable models for impact. AFF is driven by values of our shared purpose, measurable and verifiable results, and learning for continuous improvement to tackle big conservation challenges.

About the Role :

The American Forest Foundation seeks a highly motivated candidate to join the Family Forest Carbon Program (FFCP) team as a Sales Account Manager. Sales Account Managers guide landowners through the enrollment process, acting as the primary liaison between FFCP partners and landowners to develop high-trust relationships, provide excellent customer service, and contribute to meeting aggressive acreage enrollment goals.

Responsibilities :

• Guide landowners through a customer journey, meeting monthly targets of signed contracts.
• Deliver a superior customer service experience to a portfolio of landowners, which involves ensuring woodland data is received and accurate; presenting offers and providing guidance on FFCP contract and practice terms; compiling required material for contracts; negotiating contract requests and project areas as needed; and responding to ongoing questions and concerns in a timely manner.
• Track landowner engagement in HubSpot and CRM and submit reports to Senior Account Manager or Procurement Director as needed.
• Collaborate with Call Center, Forestry, Enrollment, and Community Manager teams as needed via Slack and participate in scheduled meetings and in-person retreats.
• Participate in daily, biweekly, and monthly Agile ceremonies and team meetings to discuss shared learnings and impediments to plan and refine individual and team priorities.
• Respond to other landowner and team requests as needed.

Candidate requirements :

Core Competencies :

Job Function Competencies :

What's attractive to the right candidate :

Contact us to apply We know there are great candidates who may not check all these boxes, and we also know you might bring important skills that we haven't considered. If that applies to you, don't hesitate to apply and tell us about yourself.

https : / / www.forestfoundation.org / who-we-are / people / careers

We are committed to creating a diverse work environment and proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation,