Counter Manager - Holyoke, MA

Job Description

Job Description

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? We are looking for a Full-Time Counter Manager based in Macy's Holyoke, Massachusetts.

The role :

You will direct an award-winning team while communicating effectively with customers in order to develop strategies and build the Clarins business, while creating maximum impact of all at-counter animations and new product introductions.

What you’ll do :

In an environment where there are Guests who are looking for the best advice, this position will ensure that Clarins products are represented in the best way.

• Lead through empowerment and teach by example.
• Motivate counter staff to meet daily sales goals and review specific goals for focus products.
• Communicate upcoming in-store events and promotions with all counter staff. Maintain a daily communication log – keep everyone informed of prior events and daily priorities. Assign individual counter maintenance duties.
• Uncover networking / outsourcing opportunities.
• Recruit, develop and retain top talent for the counter. Consistently assess and provide ongoing performance feedback to all levels of the counter team. Recognize performance issues in a timely manner and partner with Account Executive to develop corrective action plans for resolution. Track personal / BA’s sales and service performance daily / weekly / monthly and provide feedback to encourage and motivate positive sales and service results.
• Achieve overall retails sales and event goals and ensure all team members are achieving Club Clarins goals. Responsible for promoting our loyalty program.

You are :

You have :

We have :

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com.

Equal Opportunity Employer