Home TBRA Team Leader

Home TBRA Team Leader

The New York City Department of Housing Preservation and Development (HPD) is the nation's largest municipal housing preservation and development agency. Its mission is to promote quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. HPD is entrusted with fulfilling these objectives through the goals and strategies of Housing Our Neighbors : A Blueprint for Housing and Homelessness, Mayor Adams' comprehensive housing framework. HPD is committed to reducing administrative and regulatory barriers and make investments to tackle New York City's complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.

The Office of Housing Access and Stability ("HAS") consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. The Office provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings.

At HPD, rent subsidy programs are administered by the Division of Tenant & Owner Resources (DTOR). HPD's rental subsidies are local, state or federally funded. HPD is also working on new programs that will expand its populations served with rental assistance, some examples of these programs may include NYC 15 / 15, HOME TBRA and HAVP. The largest program administered is the federal Section 8 or the Housing Choice Voucher (HCV) program, which provides funding to eligible low-income families for rental assistance toward decent, safe, and affordable housing in a neighborhood of their choice. Families pay approximately 30% of their income toward rent, and the NYC Department of Housing Preservation and Development (HPD) pays the difference, directly to the owner. The unit must have a rent that is determined reasonable and affordable by HPD and must meet federal Housing Quality Standards (HQS) to be approved. The federally funded HOME Investment Partnerships Program (HOME) permits HPD to create flexible programs that provide assistance to individual households to help them afford the housing costs of market-rate units. These programs are known as "Tenant-Based Rental Assistance," or TBRA. HPD's HOME TBRA program will work in a similar way to the Section 8 program, providing tenant-based rental assistance in privately owned housing.

Team Leaders in the Division of Tenant and Owner Resources are responsible for monitoring, tracking and delegating work to a team of Case Managers or Specialists assigned to his / her team. Team Leaders are mentors and provide training in accordance with the applicable program rules and regulations. Team Leaders work with Case Managers to ensure that necessary and important services are performed to assist and expedite vouchers to HPD clients. These services may consist of meeting with groups either in-house or attending workshops or community events. They are also expected to participate in tenant activity programs in projects to coordinate functions with the goal of improving tenant-management relations and to improve and encourage participation related to the subsidy program. Additionally, Team Leaders will perform similar work review and quality control duties and responsibilities to ensure participant cases are accurately screened, properly documented and reviewed for completeness and in compliance with Federal HUD Rules and Regulations.

Your Role :

• Responsible for the initial application screening, eligibility determination, contract preparation, client briefings, rent calculations, file preparation, interim reexaminations, annual recertification's, client transfers, data entry of required information into the Elite Section 8 Database, and general communication with clients and landlords via telephone, e-mail, mail, and in-person meetings.
• Review cases, develop unit goals and objectives, monitor staff productivity, interfacing with landlords and clients.
• Manage and ensure that staff members are working within federal regulatory and local policy guidelines.
• Team Leaders will be cross trained in all the areas of rental subsidy administration.
• Team Leaders are required to take various mandatory trainings.
• May be assigned to related tasks as programmatically needed.
• Team Leaders will provide input and assist Coordinators with Performance Evaluations
• Collaborating on Special Projects
• Provide training to case management staff

Preferred skills :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.