Emergency Communications Engineer

Emergency Communications Engineer

Cedar Park Group is hiring an experienced Emergency Communications Engineer to support and oversee the technologies that power NYC's 911 and public safety communications environment. You'll deploy, configure, and support mission-critical network and telephony systems (E911 / NG911, Text-to-911, ESInet, unified communications), coordinate with carriers and neighboring jurisdictions, triage incidents, and guide vendors-ensuring reliability, resiliency, and life-safety readiness across the platform.

Schedule / Shift : 35 hours / week; onsite; on-call / after-hours and some weekends required. 12 months contract.

Requirements

Mandatory

• 12+ years working in data center / field environments supporting related infrastructure.
• 8+ years in network support with LAN / WAN troubleshooting.
• 8+ years across communications routing / transport / delivery (wireline, wireless, VoIP).
• Proficiency with documentation tools (Excel, Visio, Word).
• Strong knowledge of networking hardware, topologies, and telecom cabling standards; able to pull / terminate cabling.
• Solid computing systems / hardware knowledge.
• LEC circuit termination / turn-up experience.
• Land-mobile-radio (LMR) experience, including P25 conventional / trunked networks.
• Experience with call routing, selective routing, trunking, and location-based routing.
• Ability to perform job-related physical tasks.
• Able to follow detailed job documents and SOPs.
• Willing to travel within NYC to meet SLAs; able to support on-call, after-hours, and weekend work as needed.
• Excellent communication skills-clear written, verbal, and presentation abilities.

Desired

Responsibilities

Benefits : PTO

Why Join Us :

Join Cedar Park Group and experience a company that genuinely values your growth and success. Beyond our standard benefits like bonuses, PTO, health insurance, and training and career advancement, you will have an entire team dedicated to your success. Your personal recruiter will help you with your credentialing and document process. If you're ready to take the next step in your career and experience the difference a dedicated team can make, we invite you to join Cedar Park and become part of our family. Your career growth and success are our top priority!