Job Description
Intake Summary
Role Overview
- Reason for Opening : New headcount;expanding team.
- Hours : 40 hours / week, 9AM-5PM / No weekend work.
Responsibilities
Monitor and assign tickets in ServiceNow queue throughout the day.Handle system side of onboarding data processing, troubleshooting, ensuring timely hiring.Analyze data, identify trends, and manage high-priority tickets.Support onboarding operations;ensure accuracy and efficiency in new hire data processing.Candidate Profile
Experience : 5+ years in HR Shared Services / People Operations.
Education : Bachelor s degree minimum.
Top Skills :
Attention to detail and time sensitivity.Strong communication and customer service.Excel proficiency (Pivot Tables, VLOOKUP) and ability to present data in PowerPoint.Preferred Tools :
ServiceNow (highly preferred);Open to similar systemsSuccessFactors or other HRIS systemsPower BI (nice-to-have) but might be overqualified with this experienceSoft Skills : Collaborative, inquisitive, team-oriented, proactive.
Not a fit : TA coordinators;needs shared services background.
Interview Process
Round 1 : Hiring Manager (30 mins)Round 2 : Two team members (45 mins)Meet Your Recruiter
Tulika Singh