Lead, Inspire, and Elevate the Guest Experience!
Are you a passionate leader with a flair for hospitality? We're seeking a dynamic Food & Beverage Manager to work closely with our Director of Food & Beverage in overseeing our diverse dining and beverage outlets and banquet functions. In this role, you'll partner with the Director of F&B to ensure exceptional guest experiences and uphold the highest service standards. If you're a results-driven leader who thrives in a fast-paced environment and is dedicated to creating unforgettable dining experiences and fostering a motivated and engaged team culture, we want to hear from you! Join us and make an impact here at Hotel Adeline!
Essential Functions
- Assist in ensuring seamless service and guest satisfaction across all dining experiences.
- Maintain high service standards, ensuring a fast, friendly, and efficient dining experience.
- Address guest concerns, feedback, and special requests to enhance satisfaction.
- Implement cost control measures for food, beverage, and labor expenses.
- Collaborate with vendors to secure competitive pricing and quality ingredients.
- Support the hiring, training, and management of F&B staff, fostering a motivated and customer-focused team.
- Provide coaching, performance evaluations, and enforce company policies.
- Ensure compliance with labor laws and employee safety regulations.
- Work with the Director of F&B and Marketing team to create and execute promotions, seasonal menus, and special events.
- Develop local partnerships and collaborations to increase foot traffic.
- Ensure adherence to Maricopa County health codes, liquor laws, and food safety regulations.
- Conduct routine inspections and maintain proper sanitation and hygiene standards.
- Oversee alcohol service compliance and staff training for responsible serving.
- Monitor stock levels and assist with timely orders for food, beverages, and supplies.
- Reduce waste through effective inventory management and portion control.
- Ensure proper use of Point-of-Sale (POS) systems for accurate order taking and billing.
- Work closely with the General Manager, Director of F&B, and other department heads to align F&B services with overall hotel goals.
Qualifications
Minimum 2-3 years of experience in F&B management, preferably in a hotel or multi-outlet operation (i.e., bars, restaurants, banquet / event functions)Proven leadership experience in restaurant, bar, and event operations.Strong leadership, team-building, and motivational skills.Excellent customer service and conflict resolution abilities.Ability to develop and implement successful promotions and events.Familiarity with Point-of-Sale (POS) systems and reporting.Exceptional communication and organizational skills.Knowledge of Maricopa County health codes, liquor laws, and food safety regulations.Experience ensuring compliance with labor laws, alcohol service laws, and employee safety regulations.Certification in Food Safety (ServSafe or equivalent) and Responsible Alcohol Service preferred.Ability to work flexible hours, including evenings, weekends, and holidays as needed.Comfortable working in a fast-paced, high-energy environment.Ability to stand for long periods and occasionally lift up to 50 lbs.Hotel Adeline is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.