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IT Support Technician
IT Support TechnicianVirtualVocations • Grand Rapids, Michigan, United States
IT Support Technician

IT Support Technician

VirtualVocations • Grand Rapids, Michigan, United States
6 days ago
Job type
  • Full-time
Job description

A company is looking for an IT Support & Service Desk Technician to provide technical support and maintain IT operations.

Key Responsibilities :

Provide on-site and remote technical support for end-users on Windows and macOS devices

Monitor IT service desk / ticket queues for timely response and accurate documentation

Prepare, configure, and deploy laptops and peripherals for new hires

Required Qualifications :

1-3 years of experience in IT support, help desk, or service desk role

Strong troubleshooting skills for Windows 11 and macOS workstations

Experience using a ticketing system for tracking support requests

Familiarity with remote support tools

Ability to manage a small hardware inventory and maintain organized records

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IT Support Technician • Grand Rapids, Michigan, United States

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