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IT Support TechnicianVirtualVocations • Grand Rapids, Michigan, United States
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IT Support Technician

IT Support Technician

VirtualVocations • Grand Rapids, Michigan, United States
30+ days ago
Job type
  • Full-time
Job description
A company is looking for an IT Service Desk Specialist to support troubleshooting and coaching in technical issues. Key Responsibilities Provide 1-2 tier support for enterprise hardware, software, and network issues Document and manage team tickets, routing unresolved issues to appropriate support groups Coach Service Desk technicians and assist in daily operations and project management Required Qualifications, Training, and Education 2+ years of experience in operational tasks High School degree or equivalent Preferred: Associate's degree in MIS, Computer Science, or related field
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IT Support Technician • Grand Rapids, Michigan, United States

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