Senior Vendor Manager

Senior Vendor Manager

Position Summary : We have two newly created Senior Vendor Manager roles at the Bank. Each of these roles will provide focused / dedicated support. One will support Human Resources and their vendors. One will support Bank Technology teams and their vendors. The Senior Vendor Manager focused on Human Resources vendors will report to the Director of Vendor Management and support a specified Bank functional area and the vendor management team with cross-coverage, for full vendor lifecycle management. This position plays an integral role in sourcing potential vendors and supporting the evaluation of existing vendors for and with the department business subject matter experts. As a Senior Vendor Manager this individual will, in collaboration with other business subject matter experts, negotiate contractual business terms, train vendor managers, and manage the banks most critical vendors. Strong collaboration, communication and negotiation skills with recent contracting and vendor management experience are required. The ideal candidate will demonstrate experience with HR-relevant vendors. A strong attention to detail is essential to ensure compliance with documentation in the banks systems of record for contracting and vendor management. Experience working in a regulated industry and some experience training others are strongly preferred.

Education : Bachelors degree in business or related field or 5 years of relevant work experience with vendor management or a related field of expertise.

Background : 3+ years of proven track record of managing vendors to contracted terms is required, ideally with some experience working in a regulated industry. Experience with HR-relevant or Information Technology / Information Security vendors is strongly preferred given the team structure and how Vendor Managers will support specific Bank functions.

Skills : Strong communication, interpersonal, and relationship management skills. Detailed-oriented, with excellent problem solving, emotional maturity, and decisionmaking ability. Demonstrated proficiency in vendor management software and tools. Developed skills in data analytics and evaluations. Ability to manage multiple priorities, oversee a diverse portfolio of vendors relevant to the Banks business with varied status from standard to critical. Ability to address challenges in vendor relations and quality with vendors.