Part Time Dispatcher

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COMPENSATION AND BENEFITS

We are pleased to offer a competitive hourly rate of $24.00/hr plus overtime.

We are also pleased to offer a competitive and comprehensive benefits program to our valued employees and their family members, including:

Two medical plan offerings that includes dental AND vision coverage
Telehealth for virtual doctor visits at no charge
Company-paid life and AD&D insurance for employees; Company-paid life insurance for our employee’s spouse/children
Voluntary life and AD&D insurance for employees and their spouse/children
Voluntary short-term or long-term disability
Company-funded health savings account or healthcare flexible spending account
Voluntary dependent/elder care flexible spending account (elder must be an IRS tax dependent)
Company-paid Employee Assistance Program for our employees and their immediate family members
401(k) plan with a company match
Employee referral program
JOB SUMMARY

JOB SUMMARY

Join our team. Eco-Pan, Inc. (also known as Concrete Pumping Holdings – the holdings company NASDAQ: BBCP) has an immediate opening for a part-time Dispatcher in Pacific, WA. A possibility of extended hours as business needs dictate. A prompt a reliable member is necessary.

This position is responsible for the scheduling and dispatching crane operators as well as equipment and service vehicles to appropriate locations according to customer requests, specifications, or needs while applying cost efficiencies, safety, and regulatory requirements. This position requires a high degree of multi-tasking as there are multiple phone lines and high call volumes throughout the day while organizing inquiries for different company location. Applicants must be comfortable in these environments while demonstrating strong computer/technical skills to facilitate orders/changes/communications etc.

ESSENTIAL JOB DUTIES

Relay work orders, messages, and information to or from customers, suppliers, operators, work crews, and supervisors.
Confer with customers and supervisors in order to address questions, problems, and requests for service or equipment.
Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications.
Research map/location information via the internet and other means to appropriate direct employees to job sites.
Maintain company’s standard for Federal DOT requirements for all DOT licensed drivers, including Hours of Service, medical card and driver’s licenses.
Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules.
Manage all COD accounts to insure payment is received by the company on or before the scheduled work order.
Receive and prepare work orders.
Prepare, maintain, and communicate daily work schedules.
Prepare maps and distribute to operators.
Record and maintain files and records of customer requests, work or services performed, changes, expenses, inventory and other dispatch information.
Job duties may include accounts payable, accounts receivable, and collection activities. Collect, process and post incoming checks, process lien waivers and Certificates of Insurance.
REQUIRED EXPERIENCE AND SKILLS

Bilingual Spanish/English speaking strongly preferred.
Exceptional written and verbal communication skills. Excellent relationship management skills. Outstanding phone etiquette.
Ability to manage under pressure demonstrating exceptional multi-tasking skills and competing priorities. Outstanding time management skills.
Highly organized with the ability to follow through in a fast-paced environment.
WORKING CONDITIONS AND PHYSICAL DEMANDS

Works in an indoor office relatively free from environmental conditions or hazards
Use of office equipment and computers
Must be able to verbally communicate to others.
Must be able to meet requirements for hearing and seeing.
Must be able to sit for long periods of time.
Must be able to work overtime and weekends when necessary.
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