Meritain Account Director - Mid-Atlantic Region

CVS Health Account Management Position

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. Qualified candidates will sit in the Mid-Atlantic Region (PA, OH, KY, IN, IL, MI) due to Book of Business - Eastern & Central Time Zone preferred.

Position Summary : Develops and implements account management and cross / up sell strategies to build and maintain strong external and internal relationships to achieve customer satisfaction, revenue, membership, and earnings objectives for existing customers in assigned business segments, products, and geographies for a base of large market or multi-product and geography accounts. Serves as the primary interface for all products and services and creates demand for the organization's products and services by raising their profile with customers. Expert level in Self-Funding.

Fundamental Components

• Develops and executes account management strategy for a strategic, multi-geography or high tier book of business.
• Develops and executes the renewal process ensuring appropriate margins and customer / membership retention targets are achieved.
• Develops and maintain and executes strategic cross-functional annual business plan and account strategy by customer.
• Works collaboratively within Meritain and across business functions to ensure customer needs are understood and key issues are addressed.
• Responsible for Customer Strategy & Relationship Management for day-to-day contacts, senior management, and key decision makers.
• Understands industry trends, market dynamics and able to tie these levers to the Customer's / Account Strategy.
• Leads coordination for communications of any Meritain news.
• Directly accountable for retention of assigned portfolio (persistency and renewal goals), owns the financial management of their assigned book.
• Supports New Business Sales team with finalist meetings for new opportunities.
• Responsible for financial performance, including pricing and negotiation, ensuring alignment with profitability targets for assigned portfolio.

Required Experience : 5+ years of self-funded health care industry experience. Expert level experience in Self-Funding, in addition to working with client / broker on their Health Plan strategy, interpreting and delivering the clients Annual Plan Review data. Active Life, Accident and Health License.

Education : Bachelor's degree or equivalent work experience.

Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is : $54,400.00 - $139,240.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include : Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

We anticipate the application window for this opening will close on : 01 / 16 / 2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex / gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.