Fraud Risk Management Investigator
This position is responsible for protecting bank and customer assets from various financial crimes through the rapid, time-sensitive review, research, analysis, and evaluation of customer deposit and credit relationships and transactions across all payment and access channels as well as commercial, consumer, and mortgage loans. This position independently decides bank liability for fraud claims, requires the ability to identify trends or anomalies within complex transactions, engages in ambiguous problem-solving and uses subject matter disciplines to address difficult situations, executes various risk mitigation efforts and provides clear documentation of all findings. This position must also employ a balanced perspective to ensure protection of the Fulton Bank brand while maintaining a high level customer experience. This position will require occasional travel.
Responsibilities include :
- Fuel loss mitigation efforts through detailed investigation of moderate to complex suspicious activity across all credit, payment and access channels.
- Respond to immediate fraud threats (both domestic and international) with rapid, appropriate, risk-based urgency.
- Document and report investigative findings with meticulous detail to facilitate effective criminal or civil prosecution efforts, reduce litigation risk, and ensure compliance with regulator expectations and internal audit standards.
- Affect positive change to strengthen the internal control environment across the enterprise through root cause analysis, process improvement recommendations and fraud training initiatives.
- Collaborate with risk partners across all lines of business to educate LOB partners and the communities served by Fulton to deter all fraud types.
- Uphold the highest standards of professionalism and ethics consistent with Fulton Bank and accredited fraud mitigation organizations.
- Apply and ensure adherence to all applicable laws, regulations, regulatory requirements and Bank policies and procedures.
- Recommend indemnification of other financial institutions in an effort to recover funds on behalf of the Bank and victim customers, and / or escalate investigations to law enforcement agencies.
Qualifications :
High School Diploma or equivalent. (Required)Bachelor's Degree or the equivalent experience. Specialty : Business Administration or other applicable. (Preferred)2 or more years banking experience. (Required)2 or more years financial crimes, fraud prevention, fraud detection and investigation experience. (Required)Certified Fraud Examiner, Certified Financial Crimes Investigator, and / or Certified Cyber Crimes Investigator. (Preferred)Knowledge, Skills, and Abilities :
Exercise discretion and independent judgment on a routine basis to mitigate bank and / or customer losses with consideration given to minimizing negative customer impact or friction.Critical decisions requiring immediate attention, often with somewhat limited information or context due to time constraints, include whether or not to block / freeze accounts, return payment items, deny pending transactions, and de-market customer relationships due to ongoing potential risk.Pay Transparency :
The salary range for this position is $50,200.00 - $83,700.00 annually. This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance.
Benefits :
Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives.
EEO Statement :
Fulton Bank is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified.