Job Description
Job Description
JOB SUMMARY / DESCRIPTION
The Osceola County Clerk and Comptroller of the Circuit Court and County Comptroller is looking to onboard a highly creative and motivated bilingual Communications Specialist. An individual that would be successful in this position will have the ability to leverage their creativity, technical skills, and strategic thinking to produce content that not only captures attention but also drives desired actions from the audience. The ideal candidate will be well versed in social media management, content strategy, and brand awareness, ensuring consistent and impactful messaging across all platforms.
DUTIES & RESPONSIBILITIES :
- Drafts communications with a deep understanding of the audience, tailors the message to suit organizational needs. Communication is not only accurate but also engaging, leaving a lasting impact, and promoting understanding.
- Develops and maintain consistent and cohesive messaging to promote the office objectives, values, and initiatives.
- Collaborates with community members, and other stakeholders to advocate for the Clerk and Comptroller’s Office policies and initiatives, promoting public support and understanding.
- Ensures branding guidelines are followed across all communication channels to create a strong and recognizable brand and public identity.
- Develops and executes social media campaigns to increase engagement, grow followers, and strengthen the Clerk and Comptroller’s brand presence online.
- Actively listens to others, demonstrating empathy and understanding of diverse perspectives.
- Generates innovative and original ideas for digital content that align with brand objectives, target audience preferences, and current trends.
- Monitors social media analytics to measure effectiveness and adjust strategies for continuous brand growth and awareness.
- Creates diverse content types, including articles, videos, graphics, animations, infographics, podcasts, and more, tailored to specific platforms and audience preferences.
- Engages with the public, shares information, and responds to inquiries in a timely manner.
- Performs community outreach and organize internal and external events and develop relationships with citizens, community groups, associations, and organizations.
- Assist the Clerk and Comptroller and Comptroller in preparing for speaking engagements, drafting correspondence on behalf of the Clerk and Comptroller, and scheduling interviews with media outlets.
- Perform photography and videography as needed and assist with the publishing of videos and photography on the company website and blogs.
- Assist in the preparation of the strategic communication plan and ensure the communication strategy is consistent and reflects the organization’s strategic vision.
- Handles promotional items procurement and manages inventory.
- Assist in the preparation of departmental budget.
- Performs other duties as assigned.
SKILLS & ABILITIES :
Expert written and verbal communication, pays attention to detail, ensuring accuracy, grammar, and formatting are impeccable.Master the art of storytelling, crafting narratives that captivate and resonate with the audience, conveying messages effectively and leaving a lasting impression.Strong commitment to transparency and public service.Ability to foster trust and engagement between the office and the community it serves.Proficient in managing social media platforms (e.g., Facebook, Instagram, LinkedIn, X) and using scheduling and analytics tools to enhance brand visibility and engagement.Strong understanding of digital branding principles and audience engagement strategies.Skilled at adapting their communication style to fit different contexts and situations, whether it's a formal presentation, an informal discussion, or written correspondence.Collaborate with cross-functional teams.Confident and composed, managing challenging or high-pressure communication scenarios with grace and professionalism.Efficiently manage multiple projects and deadlines, prioritizing tasks effectively to deliver high-quality content on time.Open to feedback, constantly seeking opportunities to improve and refine their communication skills.Lifelong learners, staying updated with the latest trends and technologies that can enhance their ability to communicate effectively in an ever-evolving world.Possess strong design skills to create visually appealing graphics, images, videos, and other multimedia elements that enhance the impact and engagement of the content.A solid sense of confidentiality and discretion, and models trustworthiness and highly ethical behavior.PROFESSIONAL REPRESENTATION :
Acts, dresses, and behaves in a professional manner.Embodies professionalism, adaptability, and dedication to public service.Establishes and maintains a highly effective working relationship with all levels, both internally and externally, in a courteous and professional manner.MINIMUM QUALIFICATIONS :
Bilingual (English / Spanish) required.Two (2) years of work experience as a Communications Specialist is required, while three (3) years of experience in Public Relations is preferred.Strong understanding of social media trends and best practices.Bachelor’s degree, in Public Relations, Marketing, Journalism, Communications, Business, or Advertising is preferred.A combination of relevant experience and / or education as a communications specialist will be considered in lieu of formal education or required years of experience.PHYSICAL REQUIREMENTS :
Prolonged periods of sitting in front of a computer and standing for long periods of time.Talking, hearing, seeing, and repetitive motion.Must be able to lift up to 25 lbs.Some stooping, lifting, and bending.The requirements may not be all inclusive. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.An Equal Opportunity Employer / ADA / Veteran's Preference
The Clerk of the Circuit Court and County Comptroller does not discriminate on the basis of race, color, national origin, sex, marital status, religion, age, gender identity, sexual orientation, pregnancy, genetic information, veteran status, mental or physical disability or any other category protected by law in employment or the provision of services.