As host, you'll be the conductor of the orchestra that is service. You are the first impression of the restaurant and set the tone for guests' experiences.
You will answer phones, take reservations, and be responsible for seating guests according to server availability. Your attention to detail and communication is critically important.
You are also the last note of the experience and will wish guests farewell and invite them to come back.
Responsibilities :
- Greet all guests with a smile upon arrival.
- Seat guests and accommodate special requests.
- Manage the waitlist : record guest names and numbers in the party, and provide estimated waiting time.
- Answer phones and manage the restaurant reservation system.
- Inspect tables for proper presentation and completeness.
Recommended Skills :
- Problem Solving.
- Being a Team Player.
- Customer Satisfaction.
- Communication.
- Working Well Under Pressure.
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