Named Account Executive - Higher Education

Named Account Executive

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce.

As a Named Account Executive specializing in selling into Higher Education customers, you will play a critical role in establishing and nurturing strong relationships with these organizations. Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission-critical objectives.

Join our dynamic team and help Higher Education organizations leverage Salesforce solutions to enhance their operations and better serve their constituents. Key Responsibilities include :

• Cultivate and maintain enduring relationships with Higher Education clients
• Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations
• Provide regular progress updates to management regarding client accounts
• Monitor and report on key performance metrics, including client retention and revenue growth
• Maintain a high level of client satisfaction by consistently exceeding expectations
• Work collaboratively with internal teams to devise solutions for complex challenges
• Address and resolve client issues in a timely and efficient manner
• Keep clients informed about new product features, updates, and enhancements relevant to their needs
• Identify growth opportunities within existing accounts and work towards expanding Salesforce services
• Collaborate closely with clients to formulate customized account strategies
• Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery
• Stay informed about industry trends, government regulations, and competitive offerings
• Develop an in-depth understanding of Salesforce products and solutions
• Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement
• Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly

Qualifications include :

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including : time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link : https : / / www.salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $132,650 to $210,200. For California-based roles, the base salary hiring range for this position is $152,650 to $231,200.