Talent.com
IT Engineer II
IT Engineer IIPoshmark • Newark, CA, United States
IT Engineer II

IT Engineer II

Poshmark • Newark, CA, United States
1 day ago
Job type
  • Full-time
Job description

Confidence can sometimes hold us back from applying for a job. Here's a secret : there's no such thing as a "perfect" candidate. Poshmark is looking for exceptional people who want to make a positive impact through their work and help create an organization where everyone can thrive. So whatever background you bring with you, please apply if this role would make you excited to come to work every day.

Job Description :

We are looking for a proactive and driven IT Support Engineer II with hands-on experience managing both Apple and Windows devices, using tools like Jamf Pro and VMWare Workspace One. This role is critical in owning device lifecycle management, supporting SaaS platforms, and contributing to automation and integration initiatives. The ideal candidate is a self-starter with strong troubleshooting skills, a passion for customer service, and the ambition to grow as an IT professional.

You will act as a Tier 2 and 3 escalation point, contribute to maintaining secure and scalable infrastructure, and help improve IT operations through process and workflow optimizations. This role includes participation in an on-call rotation for evening and weekend support and regularly scheduled on-site visits to our Newark office.

Key Responsibilities

Device Management (Apple & Windows)

  • Manage Apple devices via Jamf Pro and Windows devices via VMWare Workspace One throughout the entire device lifecycle
  • Configure and enforce security policies, compliance standards, patch management, and deployment workflows
  • Build and maintain deployment packages and automation scripts (Jamf + Bash / Python for macOS; Workspace One + PowerShell for Windows)
  • Optimize and maintain existing workflows for both platforms, ensuring smooth onboarding and ongoing device performance

SaaS & Identity Management

  • Support Okta administration (user / group management, MFA, SSO, lifecycle events)
  • Assist with automating provisioning and deprovisioning through Okta Workflows or scripts
  • Troubleshoot identity-related issues and coordinate with vendors for resolution
  • Help maintain accurate SaaS integrations and access policies
  • Integrations & Automations

  • Maintain, enhance, and troubleshoot scripts and automated IT workflows
  • Support integrations between core IT platforms (e.g., Okta, Slack, Zoom, Jira)
  • Identify opportunities for automation that improve efficiency and reduce manual tasks
  • Partner with senior engineers to continuously refine processes and toolsets
  • Support & Escalation

  • Serve as a Tier 2 and Tier 3 escalation point within the IT Support team
  • Troubleshoot complex hardware, software, and SaaS-related issues across macOS and Windows environments
  • Respond to high-priority support incidents with urgency and a calm, solution-focused mindset
  • Provide backup coverage during peak demand and participate in the evening / weekend on-call rotation
  • Perform regular scheduled visits to the Newark office for on-site support
  • Expected Accomplishments

    Within 3-6 Months

  • Gain deep hands-on proficiency with Jamf, Workspace One, and Okta systems
  • Independently resolve advanced support tickets and contribute to documentation and playbooks
  • Begin contributing to scripting and automation workstreams
  • Participate in onboarding, offboarding, and provisioning improvements
  • Demonstrate reliability and ownership during on-call and on-site rotations
  • Within 12+ Months

  • Standardize device automation and support workflows across Apple and Windows environments
  • Cross-train with team members to build redundancy across systems
  • Identify and lead at least one impactful process improvement initiative
  • Help ensure security and compliance practices are effectively implemented and documented
  • Mentor newer team members and contribute to building a stronger global support model
  • Qualifications & Experience

  • 3-5 years of experience in IT support or systems administration
  • Proven experience managing Apple devices with Jamf Pro
  • Proven experience managing Windows devices with VMWare Workspace One
  • Working knowledge of Okta, SSO, MFA, and identity lifecycle
  • Scripting experience with Bash, Python, and / or PowerShell
  • Strong troubleshooting skills and ability to diagnose and resolve complex issues independently
  • Excellent organizational skills, attention to detail, and ability to manage multiple priorities
  • JAMF 200 certification required; JAMF 300, Workspace One, or Okta certifications preferred
  • Clear communication skills, strong work ethic, and a self-driven approach to problem solving and learning
  • Salary Range : $79,500.00 - $113,500.00 Annual

    About Us

    Poshmark is a leading fashion resale marketplace powered by a vibrant, highly engaged community of buyers and sellers and real-time social experiences. Designed to make online selling fun, more social and easier than ever, Poshmark empowers its sellers to turn their closet into a thriving business and share their style with the world. Since its founding in 2011, Poshmark has grown its community to over 130 million users and generated over $10 billion in GMV, helping sellers realize billions in earnings, delighting buyers with deals and one-of-a-kind items, and building a more sustainable future for fashion. For more information, please visit , and for company news, visit .

    Why Poshmark?

    At Poshmark, we're constantly challenging the status quo and are looking for innovative and passionate people to help shape the future of Poshmark. We're disrupting the industry by combining social connections with e-commerce through data-driven solutions and the latest technology to optimize our platform. We're nothing without our amazing team who deliver an unparalleled social shopping experience to the millions of people we connect each day.

    We built Poshmark around four core values : 1) focus on people to create empowered communities that drive success; 2) together we grow to support each other to strive for our dreams; 3) lead with love to foster genuine connections built upon a foundation of respect; and 4) embrace your weirdness to accept and empower one another on their own unique journey. We're invested in our team and community, working together to build an entirely new way to shop. That way, when we win, we all win together. Come help us build the most connected shopping experience ever. We will set you up with comprehensive global and in-country benefits to support you and your family needs.

    Poshmark is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    View Poshmark's Job Applicant Privacy Policy here.

    Create a job alert for this search

    Ii • Newark, CA, United States

    Related jobs
    Windows Server Engineer

    Windows Server Engineer

    VirtualVocations • Concord, California, United States
    Full-time
    A company is looking for a Windows Server Engineer to design, deploy, and manage Windows Server environments.Key Responsibilities Design, deploy, and manage Windows Server environments and collab...Show more
    Last updated: 13 days ago • Promoted
    Bomb Technical

    Bomb Technical

    U.S. Navy • Sausalito, CA, US
    Full-time +1
    To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.Americans live for fireworks on the Fourth of July. The other 364 days of the year, Explosive Ordnance Disposal (...Show more
    Last updated: 1 day ago • Promoted
    IT Engineer

    IT Engineer

    Supermicro • San Jose, CA, United States
    Full-time
    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...Show more
    Last updated: 30+ days ago • Promoted
    SRE Specialist - System

    SRE Specialist - System

    Fortinet • Sunnyvale, CA, United States
    Full-time
    Fortinet has an exciting opportunity for an intermediate SRE Specialist to join our FortiGuard operation team.We are managing consumer-facing services with high traffic volumes around the world.Ser...Show more
    Last updated: 25 days ago • Promoted
    Software Engineer 2

    Software Engineer 2

    Typical Set, LLC • Berkeley, CA, US
    Full-time
    Typical Set, LLC Position : Software Engineer 2 (SE2510) Responsible for developing systems to translate cutting-edge machine learning into complex trading behaviors. Touch areas as wide-ranging as m...Show more
    Last updated: 4 days ago • Promoted
    Exception - Engineering & IT

    Exception - Engineering & IT

    ICONMA • Newark, CA, US
    Full-time
    Our Client, a EV Manufacturer company, is looking for a Vehicle Safety Test Engineer for their Newark, CA location.The team is responsible for executing, analyzing and reporting on crash and sled...Show more
    Last updated: 10 days ago • Promoted
    Systems Administrator

    Systems Administrator

    KellyMitchell Group • San Francisco, CA, US
    Full-time
    Our client is seeking a Systems Administrator to join their team! This position is located in San Francisco, California and Seattle, Washington. Participate in technology evaluations and related pro...Show more
    Last updated: 1 day ago • Promoted
    HPC Technical Consultant (Permanent / Direct Hire)

    HPC Technical Consultant (Permanent / Direct Hire)

    Jobot • Berkeley, CA, US
    Permanent
    This Jobot Job is hosted by : Kurt Holzmuller.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary : $120,000 - $180,000 per year.We are a leading global...Show more
    Last updated: 30+ days ago • Promoted
    IT Engineer

    IT Engineer

    Verkada • San Mateo, CA, United States
    Full-time
    Designed with simplicity in mind, Verkada's six product lines - video security cameras, access control, environmental sensors, alarms, workplace, and intercoms - provide unparalleled building secur...Show more
    Last updated: 1 day ago • Promoted
    IT Engineer

    IT Engineer

    Swish Analytics • San Francisco, CA, United States
    Full-time
    We are seeking a motivated and detail-oriented Senior.This role is ideal for candidates who seek a mix of.IT / security projects are executed on time. Coordinate with HR, Security, and other teams.Res...Show more
    Last updated: 1 day ago • Promoted
    Senior Application Administrator

    Senior Application Administrator

    VirtualVocations • Concord, California, United States
    Full-time
    A company is looking for a Senior Application Administrator.Key Responsibilities Provide primary technical support for one or more applications Install, configure, and manage maintenance of soft...Show more
    Last updated: 6 days ago • Promoted
    L3 Application Support Engineer

    L3 Application Support Engineer

    VirtualVocations • Fremont, California, United States
    Full-time
    A company is looking for a Senior Application Support Engineer.Key Responsibilities Troubleshoot data-platform workflows and investigate incidents related to Snowflake and Airflow Manage high-se...Show more
    Last updated: 5 days ago • Promoted
    IT Engineer

    IT Engineer

    AEG • San Francisco, CA, United States
    Full-time
    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. We are seeking a motivated an...Show more
    Last updated: 1 day ago • Promoted
    IT Engineer

    IT Engineer

    Aspiranet • South San Francisco, CA, United States
    Full-time
    Remote - South San Francisco, CA.Remote - South San Francisco, CA.Director of Information Systems - Administration.Aspiranet, a leading California-based nonprofit dedicated to supporting children, ...Show more
    Last updated: 1 day ago • Promoted
    IT Resource Planner

    IT Resource Planner

    VirtualVocations • Concord, California, United States
    Full-time
    A company is looking for an IT Resource Planner I to assist with resource scheduling and capacity planning for projects and initiatives. Key Responsibilities Engages with stakeholders to manage in...Show more
    Last updated: 5 days ago • Promoted
    Senior Engine Programmer

    Senior Engine Programmer

    VirtualVocations • Concord, California, United States
    Full-time
    A company is looking for a Senior Engine Programmer (Cinematic).Key Responsibilities Work with the Story Team and maintain cinematic systems Create tools and data pipelines to optimize performan...Show more
    Last updated: 30+ days ago • Promoted
    Application Developer II

    Application Developer II

    VirtualVocations • Concord, California, United States
    Full-time
    A company is looking for an IT - Application Developer II.Key Responsibilities Administer the Data IQ platform, monitor backend resources, manage job scheduling, and ensure optimal performance in...Show more
    Last updated: 21 days ago • Promoted
    Senior IT Systems Analyst

    Senior IT Systems Analyst

    VirtualVocations • Fremont, California, United States
    Full-time
    A company is looking for a Senior IT Systems Analyst to support HR and employee management teams.Key Responsibilities Oversee the implementation and maintenance of HR information systems (HRIS) ...Show more
    Last updated: 30+ days ago • Promoted