Residential Community Manager

Residential Community Manager

We are seeking a high-energy, customer service-oriented Residential Community Manager to join our residential property management team!

General Responsibilities :

• Ensure that residents are provided with a clean, safe, well-maintained community.
• Handle resident complaints and supervise all resident activities.
• Ensure all maintenance requests are handled promptly and that residents are notified if parts must be ordered, causing a delay. Enforce weekly follow-up of such requests.
• Inspect the property daily, recording deficiencies and taking necessary action, within budgetary allocations; including liability concerns and exterior light checks.
• Review and understand all vendor contracts and enforce all requirements of the contract.
• Adhere to all company policies and community policies.
• Compile weekly / monthly reports / inspections advising on the status of the property, including but not limited to :
• The physical condition of the property
• Liability concerns
• Physical and leased occupancies (weekly)
• Staffing
• Marketing contacts (in conjunction with the Senior Leasing Agent)
• Traffic breakdowns (in conjunction with the Senior Leasing Agent)
• Corporate apartment status
• Advertising - current and suggested (in conjunction with the Leasing Agent)
• An incident report (to include all safety and security incidents), including any suggestions to eliminate any future concerns
• Any other current events, and new businesses in the area

Financial Operations :

Supervisory Responsibilities :