Support Services Operations Manager

Support Services Operations Manager

All the benefits and perks you need for you and your family : Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Our promise to you : Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule : Full Time Shift : Days Location : 2600 Bruce B. Downs Blvd Wesley Chapel, Florida 33544 The community you'll be caring for : AdventHealth Wesley Chapel From state- of- the- art equipment to the most intricate building details, AdventHealth Wesley Chapel was designed from the ground up to maximize healing, patient care and wellness Recognized as leader in patient satisfaction and was named Top 100 Hospital in Modern Healthcare Magazine by IBM Watson Health 50,000 sq ft community Health & Wellness Center Comprehensive womens health center named Inspiration Place that incorporates female physician specialists, womens imaging, pelvic floor and female physical therapy and a boutique spa. Consistently named a Top Workplace in Tampa Bay by the Tampa Bay Times AdventHealth Wesley Chapel has been named to Healthgrades Top 250 Hospitals list. This places them in the top 5% of hospitals in the country for superior clinical performance and excellence Opened an offsite 24 bed, 24 / 7 emergency room in Central Pasco to better serve the emergency health needs of residents in west and central Pasco

The Role You'll Contribute

The Support Services Operations Manager effectively oversees and collaborates with multiple departments for AdventHealth hospital in a manner that promotes the hospitals' image in a positive and service-oriented way. The Support Services Operations Manager is responsible for the Volunteer Services Program and staff not limited to scheduling, evaluating, planning, organizing, and managing operations, programs, and special projects. The Support Services Operations Manager partners with departments across the hospital to assist in data analytics, events, performance improvement initiatives, as well as special projects as needed. Also presenting as a key figure in the Hospitals' Auxiliary and is responsible for the retail management of the main hospital Gift Shop. The Manager works very closely and collaboratively with hospital leadership, Patient Experience, Marketing, physicians, nurses, and other hospital staff in operations and support.

The Value You'll Bring to the Team

Manages support services by assessing organizational needs and capacity for volunteers and concierge staff. Builds professional relationships with teams across the hospital to offer support on events, performance improvement projects, patient engagement initiatives, and other special projects. Performs various Human Resources responsibilities for the Volunteer Services department, including preparing work schedules to maximize effectiveness. Continuously evaluates and streamlines processes to reduce expenses and meet budget requirements. Strictly enforces the privacy and confidentiality of all visitors and vendors.

Qualifications The expertise and experiences you'll need to succeed : Bachelor's Preferred 1-year supervisory experience Required This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.