Customer Team Leader, Chronic Care - Central Florida

Customer Team Leader

Our Chronic Care Sales team helps customers by delivering clinical product information, educational materials, and clinical training programs and resources. We partner with healthcare providers and systems to help them achieve better patient outcomes in their communities. The Customer Team Leader (CTL) plays a critical role in establishing our companys customer-focused initiative. This is a field-based sales management position that is responsible for covering the assigned district, which includes the following and may not be limited to the following workload centers : Tampa, FL; Orlando, FL; St. Petersburg, FL.

Key Responsibilities Include And May Not Be Limited To :

• Lead and manage a team of customer representatives to deliver strong sales performance by accurately identifying and addressing customer needs.
• Provide coaching and guidance to customer representatives to enhance their skills and effectiveness.
• Oversee training programs and manage all people-related processes for the customer team, ensuring continuous development and optimal resource allocation.
• Develop and maintain a high-performing customer team aligned with organizational goals and customer expectations.

Qualifications : Attributes :

Minimum Requirements Skills And Experience :

Preferred Skills And Experience :

Required Skills :

Account Management, Account Planning, Adaptability, Analytical Problem Solving, Banking, Biopharmaceutical Industry, Business Data Analytics, Cash-Handling, Communication, Cross-Team Collaboration, Customer Engagement, Customer Experience Management, Customer Insights, Decision Making, Healthcare Sales, Lead Generation, Managed Care, Managing Sales Teams, Market Analysis, Medical Device Technologies, People Leadership, Pharmaceutical Management, Pharmaceutical Sales, Product Knowledge.

Salary Range For This Role Is $169,700.00 - $267,200.00. An employees position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https : / / jobs.merck.com / us / en / compensation-and-benefits .