Senior IT Business Systems Analyst (Hybrid)

Job Description

Summary :

The Business Analyst team work as liaisons between the business and ET with a focus on current and new initiatives. Primary areas of responsibility include business analysis, database analysis, development, process improvement, software testing, application and client security administration, and general application administration and support.

What You Will Do :

• Business AnalysisDefine and document business requirements related to system functionality, performance, security, and internal controls; document current state and future state processes for purposes of gap analysis, process improvement opportunities and training; obtain approvals from the business sponsor.Communicate effectively with external and internal teams to ensure the delivery of the solutions and / or project’s functional requirements.Participate or coordinate technology evaluations by assisting business areas with changes or selection of systems. Participate or coordinate Request for Proposal processes, impact analysis and feasibility studies. Maintain relationships with IT application vendors during selection processes and implementation projects. Provide consultancy and research possibilities with respect to solutions and cost (support business case preparation).Interact with the business to know and understand their processes and (IT) needs. Be the liaison between the business units, technology teams and support teams.Liaise with peers in country-units and external parties in the field of Business Analysis, Project Management, Business Process Management, Application Management and Test Management, to exchange best practices, knowledge, and processes and to mature and improve Business Analyst role and expertise / skills.
• Quality AssurancePrepare test cases based on knowledge of how the system is designed, requirements and expected results. Execution of detailed test cases / scripts for functional testing and regression testing. Track any issues and follow up on the related resolution.Coordinate user acceptance testing with business end-users of application.Ensure the quality of documents and other deliverables meets quality standards, appropriate methodology and acceptance criteria.
• Operational Support Preparation of application administration documents, end-user documentation, and / or application training to end-users. Assist in troubleshooting / resolution of issues. Ensure appropriate tickets are created to record and assign issues and document resolution.Utilize change management process to ensure modifications or upgrades are authorized, tested when applicable, approved, and implemented appropriately.Act as point of contact with application vendor and customer to coordinate new releases, updates or changes.Ensure proper application monitoring is in place and reviewed. Coordinate with technical staff if there is an issue.
• Understanding risk and compliance controls and working with GTS Compliance team to ensure controls are met and / or mitigated.
• Conforms with and abides by all regulations, policies, work procedures, instruction, and all health and safety rules.
• Exhibits regular, reliable, punctual and predictable attendance.

What You Will Need : Qualifications

The successful candidate will have a Bachelor’s degree in a related field or equivalent knowledge and a minimum related work experience of 5-7 years for Senior in the areas listed below.

Preferred

Working Conditions

Compensation

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Our commitment to inclusion & diversity means that we value differences. We encourage the unique perspectives of persons and are dedicated to creating a respectful and inclusive work environment.

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

What We Offer

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

Compensation Benefits

Competitive Pay

Bonus for Eligible Employees

Benefits Package

Pension Plan

401k Match

Employee Stock Purchase Plan

Tuition Reimbursement

Disability Insurance

Medical Insurance

Dental Insurance

Vision Insurance

Employee Discounts

Career Training & Development Opportunities

Health and Work / Life Balance Benefits

Paid Time Off starting at 160 hours annually for employees in their first year of service.

Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars

Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.

Adoption Assistance

Employee Assistance Program

College Coach Program

Back-Up Care Program

PTO for Volunteer Hours

Employee Matching Gifts Program

Employee Resource Groups

Inclusion and Diversity Programs

Employee Recognition Program

Referral Bonus Programs

Inclusion & Diversity

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts throughthe Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including theInclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees.Theyprovide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.

Giving Back

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.

Transamerica’s Parent Company

Aegonacquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.