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DSHS HCLA Adult Protective Services Investigator

DSHS HCLA Adult Protective Services Investigator

Washington State Department of Social and Health ServicesEverett, WA, US
1 day ago
Job type
  • Full-time
Job description

Overview

Join to apply for the DSHS HCLA Adult Protective Services Investigator role at Washington State Department of Social and Health Services

Adult Protective Service Investigators (Social Service Specialist 3) in Adult Protective Services (APS) are excited to offer opportunities for experienced social service investigators to join the Home and Community Living Administration (HCLA) team as APS Investigators in the Everett area , Snohomish County.

In this role, you will independently investigate reports of abandonment, abuse, exploitation, neglect, and self-neglect affecting adults who require protective services, including people with developmental disabilities. Your work is essential in safeguarding others, ensuring their well-being, and connecting them with supportive resources that uphold their dignity and independence. Success in this job relies on your ability to gather evidence, conduct thorough investigations, and collaborate effectively with individuals, families, and community partners.

This is a dynamic field-based social service role that involves traveling within local communities to provide support and assistance. Daily travel is required. Some opportunities that perform unannounced visits in unregulated environments, such as private residences, to conduct investigations for allegations of abuse or neglect of vulnerable adults, are entitled to a 10% increase in addition to the advertised salary.

Interested? Apply today.

Responsibilities

  • Make observations and conduct face-to-face interviews with alleged victims, alleged perpetrators, and other collateral contacts; travel within communities to conduct investigations.
  • Collect and evaluate relevant information to make decisions related to the investigation, services, and outcomes.
  • Document all pertinent activity for each investigation and record this electronically using computer application systems.
  • Collaborate with law enforcement, judicial entities, families, facilities, local office staff, other regional offices, and community agencies / partners regarding client needs.
  • Identify and refer at-risk and vulnerable adults to appropriate service groups.
  • Provide client advocacy, consultation, networking, family support, and crisis intervention.
  • Prepare and provide testimony at administrative hearings, court proceedings, and at criminal, civil, and administrative proceedings.

Who Should Apply

  • Professionals with a bachelor's degree in social services, human services, behavioral sciences, criminal law / justice, education, healthcare, or another allied field.
  • 2 years of paid relevant work experience in social services, healthcare, education, criminal justice, or allied fields. An equivalent combination of education and / or work experience totaling 6 years can substitute for the degree requirement. A master's practicum work will be substituted for one year of paid social service experience.

    • Preferred Knowledge, Skills, And Abilities

  • Experience using Microsoft Office, data-entry, and documentation skills.
  • Empathy and adaptability to resolve tense situations while maintaining focus and reducing risks.
  • Proficiency in Medicaid terminology, regulations, and policies.
  • Ability to adapt to evolving policies and directions.
  • Strong critical thinking, time management, and focus.
  • Ability to autonomous decision-making in critical or immediate safety situations, developing effective solutions.
  • Experience assessing risk and safety to vulnerable adults or children is a plus.

    • A telework and / or flex work schedule may be considered after training is completed.

    Additional Information

    Prior to a new hire, a background check including criminal record history may be conducted. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

    Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity / expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, veteran status, disability, or genetic information. Persons requiring accommodation in the application process may contact the Recruiter. E-Verify is a trademark of the U.S. Department of Homeland Security.

    Questions? Please contact reema.goyal@dshs.wa.gov and reference #06875.

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    Investigator • Everett, WA, US