Talent.com
PT Customer Service Leader
PT Customer Service LeaderHannaford Supermarkets • Milton, Vermont, United States
No longer accepting applications
PT Customer Service Leader

PT Customer Service Leader

Hannaford Supermarkets • Milton, Vermont, United States
25 days ago
Job type
  • Full-time
Job description

Category / Area of Expertise : Retail Operations

Job Requisition : 458445

Address : USA-VT-Milton-259 Us Route 7 South

Store Code : Store 08274 Front End (5151692)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

DUTIES AND RESPONSIBILITIES

  • Observe and follow all company policies and established procedures.
  • Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
  • Assign fixed activities to front end and service desk / kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
  • Assist in special projects and perform other functions as assigned by supervision.
  • Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
  • Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
  • Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
  • Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
  • Frequently, perform cashier and / or bagging functions
  • Frequently, perform service desk / kiosk and if trained, bookkeeper functions
  • Perform all other duties as assigned.

QUALIFICATIONS

  • Effective communication and customer service skills.
  • Must meet minimum age requirements to perform specific job functions (18 years of age).
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Demonstrated ability to perform the technical requirements of cashier and service desk / kiosk.
  • Prerequisite Training :

  • Service Desk / Kiosk Stores : Completed Cashier / Service Associate and Service Desk / Kiosk training packets
  • Non-Service Desk / Kiosk Stores : Completed Cashier (non-service desk / kiosk) training packet
  • Physical Requirements

  • Perform repetitive hand and arm motions while standing / walking the majority of the shift.
  • Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
  • Push or pull up to 75 pounds on occasion.
  • Work in and out of inclement weather when necessary.
  • Gather up to five shopping carts and push them to designated areas.
  • Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants / flowers and household cleaners.
  • Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.
  • PREFERRED REQUIREMENTS

  • Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
  • Maintain effective work schedules for front-end & service desk / kiosk associates to meet business traffic requirements and minimize customer inconvenience.
  • Handle cash pickups and change orders as requested and log as required.
  • Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco / alcoholic beverages.
  • Provide customers and associates with hassle-free refunds while applying all applicable guarantees
  • Supervise performance of all duties and responsibilities of all front-end and service desk / kiosk associates as assigned by Manager of Customer Service
  • Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
  • Salary range is between $ 17.35 - $24.75 Hrly

    Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

    Create a job alert for this search

    Service Leader • Milton, Vermont, United States

    Related jobs
    FT Customer Service Leader

    FT Customer Service Leader

    Vermont Staffing • Morrisville, VT, US
    Full-time
    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to j...Show more
    Last updated: 6 days ago • Promoted
    Parcel Distribution Specialist

    Parcel Distribution Specialist

    United Parcel Service • ENOSBURG CENTER, Vermont, US
    Full-time +1
    Casual Package Delivery Driver.Who exactly are UPS Casual Package Delivery Drivers?.Theyre the ones who drive our familiar brown trucks, bringing packages great and small to our customers.Theyre a ...Show more
    Last updated: 18 hours ago • Promoted • New!
    Crew Leader

    Crew Leader

    Green Mountain Flagging LLC • Burlington, VT, US
    Full-time
    Green Mountain Flagging is a family-run company protecting work zones all over Vermont and throughout the Northeast.It is easy to join us, and rewarding to be part of our team!.A Crew Leader is a s...Show more
    Last updated: 30+ days ago • Promoted
    Team Member

    Team Member

    Tractor Supply Company • Morrisville, VT, US
    Full-time +1
    The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience.Do you...Show more
    Last updated: 30+ days ago • Promoted
    Courier Service Driver

    Courier Service Driver

    United Parcel Service • ENOSBURG CENTER, Vermont, US
    Full-time +1
    Casual Package Delivery Driver.Who exactly are UPS Casual Package Delivery Drivers?.Theyre the ones who drive our familiar brown trucks, bringing packages great and small to our customers.Theyre a ...Show more
    Last updated: 18 hours ago • Promoted • New!
    Active Audiologist

    Active Audiologist

    United States Army • Rouses Point, New York, United States
    Full-time
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you’ll receive benefits that you won’t be able to get in a civilian career. Challenging Work Feel inspired with great case di...Show more
    Last updated: 18 days ago • Promoted
    Parcel Service Driver

    Parcel Service Driver

    United Parcel Service • ENOSBURG CENTER, Vermont, US
    Full-time +1
    Casual Package Delivery Driver.Who exactly are UPS Casual Package Delivery Drivers?.Theyre the ones who drive our familiar brown trucks, bringing packages great and small to our customers.Theyre a ...Show more
    Last updated: 18 hours ago • Promoted • New!
    Reserve Psych (Nurse Practitioner)

    Reserve Psych (Nurse Practitioner)

    United States Army • Rouses Point, New York, United States
    Full-time
    SERVE OUR COUNTRY AS YOU STRENGTHEN OUR NATION’S DEFENDERS.As a psychiatric nurse practitioner and officer on the U.Army health care team, you’ll assist our Soldiers and their families by providing...Show more
    Last updated: 19 days ago • Promoted
    Travel Home Health Physical Therapy Assistant - $1,520 per week

    Travel Home Health Physical Therapy Assistant - $1,520 per week

    Core Medical Group • Franlklin County, VT, United States
    Permanent +1
    Core Medical Group is seeking a travel Home Health Physical Therapy Assistant for a travel job in Franlklin County, Vermont. Job Description & Requirements.Client in VT seeking Physical Therapy Assi...Show more
    Last updated: 7 days ago • Promoted
    Service Manager

    Service Manager

    Lloyd Home Service • Montpelier, VT, US
    Full-time
    Tired of always feeling like a number?.Ever wanted to work with a leadership team that has your back?.Do you wish you were valued so much by what you already bring to the table that an owner would ...Show more
    Last updated: 30+ days ago • Promoted
    Team Leader

    Team Leader

    Tractor Supply Company • Essex Junction, VT, US
    Full-time +1
    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...Show more
    Last updated: 30+ days ago • Promoted
    Parcel Transport Specialist

    Parcel Transport Specialist

    United Parcel Service • SWANTON, Vermont, US
    Full-time +1
    Casual Package Delivery Driver.Who exactly are UPS Casual Package Delivery Drivers?.Theyre the ones who drive our familiar brown trucks, bringing packages great and small to our customers.Theyre a ...Show more
    Last updated: 18 hours ago • Promoted • New!
    Travel Physical Therapist (PT) - $2,210 per week in Morrisville, VT

    Travel Physical Therapist (PT) - $2,210 per week in Morrisville, VT

    AlliedTravelCareers • Morrisville, VT, US
    Full-time
    AlliedTravelCareers is working with Core Medical Group to find a qualified Physical Therapist (PT) in Morrisville, Vermont, 05661!. Client in VT seeking Physical Therapist : Home Health.We are lookin...Show more
    Last updated: 30+ days ago • Promoted
    Unemployment Compensation Customer Service Representative I - Temporary

    Unemployment Compensation Customer Service Representative I - Temporary

    State of Vermont • Montpelier, VT, United States
    Full-time +1
    The Vermont Department of Labor is looking for an experienced customer service representatives to join the Unemployment Insurance team!. The Unemployment Insurance Customer Service Representatives I...Show more
    Last updated: 30+ days ago • Promoted
    Army Reserve Family Practice Physician

    Army Reserve Family Practice Physician

    United States Army • Enosburg Falls, Vermont, United States
    Permanent
    THE STRENGTH TO HEAL OUR NATION’S DEFENDERS.Increase your knowledge and learn the latest techniques in our collaborative environment. Become a family physician and officer on the U.Army Reserve heal...Show more
    Last updated: 18 days ago • Promoted
    Non-CDL Freight Driver

    Non-CDL Freight Driver

    United Parcel Service • SWANTON, Vermont, US
    Full-time +1
    Casual Package Delivery Driver.Who exactly are UPS Casual Package Delivery Drivers?.Theyre the ones who drive our familiar brown trucks, bringing packages great and small to our customers.Theyre a ...Show more
    Last updated: 18 hours ago • Promoted • New!
    Travel Physical Therapy Assistant (PTA) - $1,520 per week in Franlklin County, VT

    Travel Physical Therapy Assistant (PTA) - $1,520 per week in Franlklin County, VT

    AlliedTravelCareers • Franlklin County, VT, US
    Full-time
    AlliedTravelCareers is working with Core Medical Group to find a qualified Physical Therapy Assistant (PTA) in Franlklin County, Vermont, 05457!. Client in VT seeking Physical Therapy Assistant : Hom...Show more
    Last updated: 7 days ago • Promoted
    UC Customer Service Representative I

    UC Customer Service Representative I

    State of Vermont • Montpelier, VT, United States
    Full-time
    The Vermont Department of Labor is looking for an experienced customer service representatives to join the Unemployment Insurance team!. The Unemployment Insurance Customer Service Representatives I...Show more
    Last updated: 30+ days ago • Promoted