Medical Records Assistant

Job Summary

The Medical Records Assistant is responsible for ensuring and maintaining the efficient operation of a fast-paced health center and providing support to all team members.

Performs general administrative duties of the medical office, including but not limited to answering phones, responding to emails, scheduling appointments, disseminating schedules and changes thereto, greeting students and visitors, preparing necessary forms before student appointments, and opening / closing the department. Provides outstanding customer service to our students, staff, families, external entities, and outside vendors.

Compensation Package : $31,200 (9- month), plus comprehensive benefits, including :

Schedule - Monday – Friday 40 hours per pay period, some evenings until 7 pm may be required, 9-month position, no weekends or holidays

Paid Time Off – Generous vacation & sick leave banks, and the University is closed the last week of December for winter break.

Medical insurance – Low bi-weekly premium for medical, dental and vision benefits, with coverage starting on the first day of employment for employee and all dependents.

Group life insurance – Equal to annual salary (up to $40,000) at no cost to the employee. Additional coverage is available for purchase at low rates.

Long Term Disability Insurance – Available for purchase at low rates with either a 90 or 180-day waiting period.

Retirement plan

Bachelor’s Degree tuition waiver – For employee, spouse, and dependents.

Minimum Qualifications

• Minimum three years of experience in a fast-paced office setting or facility.
• Completed an associate's degree or post-secondary certification in a human services or business-related field.
• Working knowledge of Office 365 and the ability to learn new software programs.
• Exemplary written communication demonstrated in the cover letter.

Preferred Qualifications

Supplemental Information

Applications & resumes will be accepted until the position is filled, however; to ensure full consideration, application materials should be received no later than the end of day on November 25, 2025 .

The starting salary for this position is $31,200.00 , based on the AFSCME Collective Bargaining Agreement.

All applications for this position must be submitted via our online application / resume system ONLY. Please do not fax, mail, or e-mail any documentation.

Successful interviews, reference checks, background clearances (PA Criminal, Child Abuse Clearance & FBI Clearance), and demonstration of ability are requisite qualifications for all positions.

The University is very interested in hiring employees who have had extensive experience with diverse populations.

Non-Discrimination Statement

Kutztown University does not discriminate in employment or educational opportunities on the basis of sex, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity, or veteran status. To discuss a complaint of discrimination, please contact the Office of Social Equity, Old Main A-Wing, Room 02, by phone at 610-683-4700 or by e-mail at pena@kutztown.edu. Pursuant to Title IX of the Education Amendments of 1972, Kutztown University does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates, including admissions and employment. Any inquiries regarding the application of Title IX at Kutztown University may be made to Bradley Davis, the University’s Title IX Coordinator, located in Old Main A-Wing, Room 02A, by phone at 610-683-4782 or by email at titleix@kutztown.edu, or the Office for Civil Rights located in the Lyndon Baines Johnson Department of Education Bldg., 400 Maryland Avenue, SW, Washington, DC 20202-1100, by phone at 800-421-3481 (TDD : 800-877-8339), by fax at 202-453-6012, or by e-mail at OCR@ed.gov. Kutztown University’s Sexual Misconduct, Anti-Discrimination, and Anti-Harassment policies can be found in The Key student handbook or online at https : / / www.kutztown.edu / about-ku / administrative-offices / social-equity.html .

Notice of availability of the Annual Security Report and Annual Fire Safety Report

The Annual Security Report and the Annual Fire Safety Report, containing policy statements, crime and fire statistics for Kutztown University, is available online . You may also request a physical copy by emailing the KU Clery Compliance Coordinator at clery@kutztown.edu .