Revenue Cycle Application Manager

Job Posting Title :

Revenue Cycle Application Manager

Hiring Department : Dell Medical School

Position Open To : All Applicants

Weekly Scheduled Hours :

40

FLSA Status : Exempt

Earliest Start Date :

Immediately

Position Duration : Expected to Continue

Location : AUSTIN, TX

Job Details : Purpose

The Epic Revenue Cycle Application Manager is a strategic and operational leader responsible for overseeing the implementation, optimization, and sustainment of Epic Revenue Cycle applications across a large, integrated healthcare system. This role manages a team of application analysts and collaborates closely with operational leaders, IT, and Epic Systems to ensure the successful deployment and performance of revenue cycle modules.

Responsibilities

Team Leadership & Management

Lead, mentor, and develop a team of Epic-certified analysts supporting all Revenue Cycle modules.

Oversee resource planning, workload distribution, performance management, and professional development.

Foster a collaborative, accountable, and service-oriented team culture aligned with enterprise goals.

Epic Implementation & Optimization

Direct the design, build, testing, and deployment of Epic Revenue Cycle applications, ensuring alignment with operational workflows and regulatory requirements.

Serve as the primary point of contact for Epic Systems and internal stakeholders regarding Revenue Cycle application strategy and issue resolution.

Coordinate cross-functional workstreams across Ambulatory, Optime, and specialty care to ensure seamless integration of scheduling, registration, billing, and claims processes.

Managing communication and organizational change alignment.

Operational Alignment & Stakeholder Engagement

Partner with Revenue Cycle leadership (e.g., Patient Access, Billing, Coding, Finance) to translate business needs into Epic functionality.

Facilitate design and validation sessions, ensuring workflows support accurate charge capture, reimbursement, and patient financial experience.

Support change management efforts, including communication planning, training coordination, and stakeholder readiness.

Lead continuous improvement initiatives, including optimization projects, upgrades, and new feature rollouts.

Collaboration & Cross-Functional Integration

Work closely with technical teams (ECSA, infrastructure, DBA, integration) to ensure system stability, data integrity, and interoperability.

Support integration with third-party systems including clearinghouses, financial platforms, and patient engagement tools.

Participate in Epic governance structures to ensure consistency, standardization, and alignment across modules and entities.

Maintain documentation of build decisions, workflows, and change control processes.

Ensuring alignment with compliance, legal, and patient experience goals.

Marginal or Periodic Functions :

Adheres to internal controls and reporting structure.

Performs related duties as required.

KNOWLEDGE / SKILLS / ABILITIES

Epic Certification Recommended

Required Qualifications

Bachelor's Degree in a health, science, or business field, or in lieu of a degree, five (5) years of related professional experience supporting clinical, ancillary, or business environments will be considered.

Strong knowledge of clinical information systems, clinical informatics, data management and administration.

Experience and proven success in information systems implementation, development and support within a large-scale healthcare organization required.

Must have demonstrated experience working with clinicians in a support and / or educational role. Able to exercise problem-solving skills, good judgment based on guiding principles, and organizational policies / practices.

Excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team.

Experience managing teams. Must be customer focused

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Bachelor's degree in Healthcare Administration, Information Systems, or related field; Master's degree preferred.

5+ years of experience in Epic Revenue Cycle applications, with at least 2 years in a leadership or management role.

Epic certifications in one or more Revenue Cycle modules (e.g., Cadence, Resolute PB / HB, Prelude, Claims, SBO).

Strong understanding of healthcare billing, coding, registration, scheduling, and reimbursement processes.

Proven experience managing Epic implementations in large, multi-entity health systems.

LICENSES, REGISTRATIONS OR CERTIFICATIONS

Required : N / A

Preferred :

Epic Certification preferred

PMP or equivalent experience preferred

Salary Range

$143,500 + depending on qualifications

Working Conditions

Repetitive use of a keyboard at a workstation

Use of manual dexterity

Required Materials

Resume / CV

3 work references with their contact information; at least one reference should be from a supervisor

Letter of interest

Important for applicants who are NOT current university employees or contingent workers : You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers : As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

Employment Eligibility :

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion / transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility :

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks :

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer :

The University of Texas at Austin, as an equal opportunity / affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency :

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification :

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify :

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following :

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance :

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.