Project Coordinator
The Project Coordinator role provides management and support on small and third party projects. This position will be the trusted ConvergeOne customer interface and work closely with our internal teams and any third party providers in delivering successful engagements.
Responsibilities
Essential Functions :
- Coordinates internal resources and third parties / vendors for the flawless execution of projects
- Ensures all projects are delivered on-time, within scope and within budget
- Ensures resource availability and allocation
- Manages changes to the project scope, project schedule and project costs using appropriate verification techniques
- Reports and escalates to management as needed
- Manages the relationship with the client and all stakeholders
- Establishes and maintains relationships with third parties / vendors
- Identifies, tracks, and manages project issues
- Tracks project performance, specifically to analyze the successful completion of short and long-term goals
- Meets budgetary objectives and makes adjustments to project constraints based on financial analysis
- Manages, tracks, and reports on project billing milestone status and completion schedule as needed
- Uses and continually develops leadership skills as needed
Forecasts project revenue and ensures revenue commitments to the business are met as needed
Qualifications
Required Qualifications :
0-3 years of project management experience2+ years of experience in a professional services environmentAdvanced analytical, problem solving and decision-making skillsKnowledge and understanding of processes and proceduresDemonstrated strong performance in prior roles, with increasing levels of responsibility and independenceExcellent written and oral communications skills that are audience appropriate with appropriate style and delivery to influence audienceStrong sense of accountability and ownership; understand your role and accept individual responsibility for seeing a task through to its completion (end-to-end), understand when and how to escalate, take appropriate risk (avoid unnecessary risk) and understand impact of decisionsAbility and willingness to adapt to change and work in a fast paced environmentDesired / Preferred Qualifications :
PMI, CCMP, or ITIL or other service management certificationsExperience with Avaya, Cisco, Microsoft, or Genesys product linesBS / BA degree in business, project management, MIS, computer science or related fieldsPay Range
$18.00 - $25.00 per hour
Base pay ranges are estimated. Actual base pay will be based on education, experience, location, certifications, skill set, and any other relevant factors. Incentive / variable pay opportunities are in addition to base pay.