Join to apply for the Assistant, Senior Library role at Austin Community College
Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training.
As a community college committed to our mission, we seek to recruit and retain a workforce that :
- Values intellectual curiosity and innovative teaching
- Is attracted by the college's mission to promote equitable access to educational opportunities
- Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
- Focused on student academic achievement and postgraduate outcomes
- Welcomes difference and models respectful interaction with others
- Engages with the community both within and outside of ACC
Job Posting Title : Assistant, Senior Library
Job Description Summary : Coordinate circulation services at the library, including circulation desk services, staffing, bookkeeping, and training; assist patrons, report / collect usage statistics, and stack and collection maintenance in a highly automated, dynamic and diverse, customer service, and teamwork-oriented environment.
Job Description :
Assists patrons with directional questions, equipment use, and updating patron information.Oversees and / or performs delivery of the following roles : periodical collection, reserve collection, special collections, circulation projects, stack maintenance, and technology.Assures that circulation task completion meets Austin Community College (ACC) policies, and Library Services guidelines by reviewing for accuracy and timely completion.Compiles and maintains library statistics, such as equipment use, gate count, inventories, and repair and service records.Coordinates a team environment to ensure quality customer service to students, faculty, and staff.Coordinates and oversees the work of circulation staff and public service role assignments including determining priorities, scheduling, assigning, training, and overseeing the completion of work.Reconciles money collected from library fines and fees, creates invoices in college system(s), and submits deposits to Cashier Office.Opens and / or closes the library.Monitors maintenance needs and notifies appropriate staff for facilities and / or technical problems.Tracks and troubleshoots issues with library equipment; including computers / laptops, printers, copiers, security gate, and other equipment such as tablet bundles, maker kits, and in some locations, VDI workstations.Assists the head librarian in promoting and implementing library safety and security.Facilitates circulation services training of full-time, part-time, hourly, work study, and other library employees.In the absence of library manager assists patrons as needed by contacting other ACC libraries.Establishes and / or revises work methods, forms, processes or procedures to improve workplace efficiency in both individual and group settings.Serves on Library Services or other ACC teams, committees, or group work projects.Coordinates and manages team projects (collection, e-devices maintenance, assisting with project implementation).Knowledge :
Principles and practices of library operations.Library proprietary software.Current technology practices.Office productivity.Skills :
Maintaining effective time management practices, including an established work schedule, possible weekend and evening hours, and / or work at multiple campus locations.Using effective oral and written interpersonal and workplace communication skills.Coordinating, delegating, and overseeing the work of others.Using effective organizational and planning skills with attention to detail, procedures or standards, and task completion, in an individual or group setting.Providing superior customer service.Researching and locating work-related information and materials in diverse print, web, wiki, and vendor specific / proprietary software environments.Training other library employees (paraprofessional and faculty).Creating circulation desk employee schedules.Problem-solving and reporting skills in a variety of settings such as public service desk, individual, or group work settings.Interpreting and applying guidelines and instructions in order to resolve workflow issues and patron concerns.Maintaining confidentiality of work-related information and materials.Establishing and maintaining effective work relationships.Handling money including collection of library fines, issuing of receipts, making deposits, and reconciling reports.Following and applying ACC and Library Services policies and procedures related to property and materials acquisition, movement, and disposal.Skill with various circulation equipment such as barcode scanners and material sensitizers / desensitizers.Technology Skills :
Use a variety of spreadsheet, word processing, database, and presentation software.Use automated library systems within a web-based environment.Required Work Experience : Two years related work experience.
Required Education : Associate degree. Four years of related work experience may substitute for the degree.
Special Requirements : Reliable transportation needed for local Austin area travel.
Other Preferred Qualifications :
Knowledge of ACC Library Services Policy and Procedures Manual, and inter-library loan policies and processes.Familiar with new technologies such as tablet bundles, maker kits, desktop authentication, and VDI Workstations.Physical Requirements :
Work is performed in a standard office or similar environment.Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.Occasional lifting of objects up to 30 pounds.Salary Range : $47,840 - $54,567
Number Of Openings : 1
Job Posting Close Date : October 8, 2025
Austin Community College is an Equal Employment Opportunity / Affirmative Action employer.
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