Premium Audit Manager- West Coast

Premium Audit Manager

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category : Premium Audit

Compensation Overview : The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range : $104,000.00 - $171,700.00

Target Openings : 1

What Is the Opportunity?

At Travelers, our Enterprise Operations teams deliver differentiating customer and agent experiences, drive top-line revenue and underwriting results, and foster a culture of innovation and efficiency across the enterprise. The Premium Audit group is responsible for conducting audits on property & casualty commercial lines policies to establish appropriate classifications, exposures, and basis of premium, in accordance with company, industry, and state regulations. As a Premium Audit Manager, you will lead a team of auditors and help drive the strategy and efficiency of the Premium Audit team. Our preferred candidates will reside in the Pacific Standard or Mountain West time zones. As of the date of this posting, Travelers anticipates that this posting will remain open until 10 / 29 / 2025.

What Will You Do?

• Coach, mentor and develop staff while monitoring team performance against goals and implementing corrective measures when necessary.
• Act as a technical resource and provides guidance to Premium Audit staff to meet business objectives.
• Execute operations and premium audit strategies, policies, workflow processes and standards.
• Evaluate data as necessary and utilize all available resources to improve the operational efficiency of the team.
• Partner with Workforce Management team to assure team workloads are balanced and appropriate.
• Build and maintain relationships with internal business partners to assure their premium audit needs are being met and concerns are addressed.
• Champion department changes and reinforce training of new products, bulletins, programs, and procedures including changes to systems.
• Identify and share opportunities to improve business processes and workflows. May support projects and initiatives.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

Bachelor's degree. Seven years of Premium Audit experience, including experience auditing multiple types of property and casualty commercial lines policies. One year of experience leading people. Completion of APA 91 and 92. Excellent communication skills with the ability to effectively convey information to customers, agents / brokers, and business partners. Excellent analytical skills to guide audits effectively and efficiently. Ability to work independently and as part of a team.

What Is a Must Have?

High school diploma / GED. Five years of Premium Audit or related experience. Valid driver's license and a good driving record. Prior experience leading people.

What Is in It for You?

Health Insurance : Employees and their eligible family members including spouses, domestic partners, and children are eligible for coverage from the first day of employment.

Retirement : Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

Paid Time Off : Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

Wellness Program : The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.

Volunteer Encouragement : We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices : Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.