Classification: Non-Exempt

Job Summary:

The Accounts Receivable Clerk is responsible to the Office Manager for the collection and maintenance of all charge accounts by company policy. With excellent communication skills, will be able to resolve A/R issues appropriately and effectively.

Essential Functions:

• Process customer payments according to company policy.
• Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped invoices, and partial payments.
• Provide regular communication to management regarding the status of account collections.
• Organize a recovery system and initiate collection efforts.
• Complete monthly and quarterly closing statement processes and create reports.
• Communicate with customers via phone, e-mail, mail, or in-person to make payment arrangements on delinquent accounts.
• Perform reference checks of all credit applications and report findings to management.
• Investigate and resolve customer inquiries on time.
• Submit accounts to management for bad debt write-offs.
• Fax or e-mail invoices to customers for payment.
• Perform other tasks as required.

Additional Functions:

• May perform some of the other general office functions.

Qualifications:

• Proficient with MS Office, with an emphasis on Excel spreadsheets summarizing aging/past due accounts.
• Excellent written and verbal communication skills in English, especially in telephone skills.
• Proven excellent interpersonal skills and ability to work successfully in a team environment.
• Great organizational and multi-tasking skills; detail oriented.
• Show successful experience in the ability to enthusiastically press into action collection efforts.
• Demonstrate a good understanding of general business operating procedures and be proficient in data entry.

Typical Physical Activity:

• Physical Demands/Requirements consist of standing, sitting, walking, stooping, driving, grasping, moving equipment, pushing, pulling, reading, speaking, hearing, and lifting up to 30 lbs.

Typical Environmental Conditions:

• Vehicles on public roads, inside general offices, customer locations, and areas of a typical industrial laundry facility, Service Center, or depot.

Travel Requirements:

• None

Education:

• Some business experience.

Our full-time employees may enjoy:

• 401 K Plan with Company Match
• Medical, Dental, Vision, and FSA/HSA
• Life Insurance, Disability Insurance
• Vacation, Sick Time, Holidays
• Choice of Global Cash Card or Direct Deposit
• Employee Assistance Program (EAP)
• Career Advancement
• Development Opportunities
• Inclusive and Diverse Team Environment

Benefits may vary for positions covered by a collective bargaining agreement.

For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.

About Us:

We are Alsco Uniforms. We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers' operations.

At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're looking for individuals who want to build a rewarding career while making a meaningful impact. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth.

Join our team and build your career with Alsco Uniforms!

Alsco Uniforms is an Equal Employment Opportunity Employer

Alsco Uniforms considers candidates for employment without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, or gender identity. Additionally, we do not discriminate based on genetic information, military status, protected veteran status, or other classification protected by applicable federal, state, or local law. Specifically, protected veteran status includes status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active-duty wartime or campaign badge veteran.

Thank You for Considering Alsco Uniforms

Thank you for your interest in joining Alsco Uniforms. Employment is contingent upon successful completion of background and drug screening.

Revised: 04/08/2024