Customer Service / ChickFilA Charlotte Pike / West Nashville

Job Description

Job Description

FRONT OF HOUSE / CUSTOMER SERVICE TEAM MEMBER

Chick-fil-a Charlotte Pike (6500 Charlotte Pike, West Nashville)

Full Time Compensation : $16.00 / Hour

Full-time and Part-time opportunities

Previous customer service / restaurant experience preferred but not required

Scholarship opportunities

Pathways to grow into leadership

Free break meals

Health insurance option (full-time team members)

401k option (full-time team members)

Role Summary

Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).

General Responsibilities

• Read, understand and comply with all parts of the Team Member Handbook
• Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
• Appropriately handle all customer issues and play a positive role in customer recovery.
• Show up on time, have a great attitude and work hard for your entire shift.
• Constantly improve yourself by finding ways to do your work better and faster.
• Be responsible to fill your shift if you are not able work.
• Ensure your appearance is in compliance with the Handbook.
• Be a team player
• Display good stewardship and a sense of ownership for the business
• Offer guests a superior customer service experience.

Requirements

Skills