Front of the House Manager | Polished Casual Dining | San Jose, CA

Job Description

Job Description

Overview :

We’re seeking an experienced and service-driven Front of House (FOH) Manager to join a dynamic full-service restaurant team. The ideal candidate is a hands-on leader who excels at creating memorable guest experiences, developing high-performing teams, and maintaining operational excellence in a fast-paced environment.

Key Responsibilities :

• Lead and motivate the front-of-house team to deliver exceptional guest service and hospitality.
• Oversee daily operations including opening / closing procedures, shift management, and floor supervision.
• Ensure adherence to company standards for service, cleanliness, and safety.
• Handle guest inquiries, feedback, and conflict resolution with professionalism and care.
• Manage labor, scheduling, and staffing to meet operational and financial goals.
• Partner with the kitchen and bar teams to ensure seamless communication and service flow.
• Recruit, train, and coach team members to uphold brand standards and company culture.
• Monitor performance, maintain morale, and foster a positive, team-oriented work environment.
• Support local marketing and community engagement efforts as needed.
• Maintain compliance with all health, safety, and labor regulations.

Qualifications :

Why Join Us :