Office Specialist I

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Department of Professional and Financial Regulation - Bureau of Consumer Credit Protection

Job Class Code : 6546

Grade : 16 / Administrative Services

Salary : $18.76-$27.03 / Hour

Location : Gardiner

Opening Date : October 20, 2025

Closing Date : November 4, 2025 - 12 : 01am

This is an office support position in a small office. The Bureau of Consumer Credit Protection has 22 employees and we license and examine consumer lenders including mortgage companies. We also handle consumer complaints, rulemaking and administrative hearings.

REPRESENTATIVE TASKS :

• Provide excellent customer service when answering the telephone;
• Handle at times a large volume of calls and transfer those calls appropriately;
• Process and allocate payments received via check and credit card;
• Develop, implement, and maintain office procedures that ensure smooth and consistent office operations;
• Scans and indexes documents into docuware;
• Assists with registrations and data entry;

Assists with following p-card procedures

Prepares out of state travel requests; and

Prepares travel reimbursement requests

Minimum Qualifications :

Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a proficient knowledge of modern office practices to perform advanced administrative support tasks requiring specialized skills, and 2) the ability to use independent judgment, initiative, and discretion to make determinations on varied matters. All positions in this classification assume the qualifications of : Office Assistant I, Office Assistant II, Office Associate I and Office Associate II.

LICENSING / REGISTRATION / CERTIFICATION REQUIREMENTS : (These must be met by all employees prior to attaining permanent status in this class.)

Some positions may require possession of a valid Class B Maine Motor Vehicle Operator's License.

Contact information :

For more information, please contact, Linda Conti at linda.conti@maine.gov

Benefits of working for the State of Maine :

No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including :

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note : Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

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If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.