Retirement Benefits Officer

Retirement Benefits Officer

The Iowa Public Employees' Retirement System (IPERS) is seeking a Retirement Benefits Officer to work within the Member Services Bureau. Retirement Benefits Officers play an important role in the retirement journey. Retirement Benefits Officers assist members with pre-retirement counseling, provide retirement estimate, process retirement applications, and maintain member account information.

What You'll Do :

• Consult with IPERS members via telephone, virtually, and in person.
• Gather information to assist with pre-retirement planning.
• Perform complex retirement benefit-related calculations both manually and using IPERS pension administration system.
• Document member engagement in the pension administration system.
• Provide front-line risk mitigation and fraud prevention through identity authentication process.
• Perform troubleshooting and technical support for members using IPERS online digital portal.
• Process retirement workflows, forms and applications.
• Perform peer review of completed applications.

Individuals in this position may spend a considerable amount of time on the phone.

What We Offer :

Finalists will be subject to a background check.

Minimum Qualification Requirements :

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes :

Join Us - Elevate Your Career :

Ready to elevate your career with the State of Iowa? To explore more about our unparalleled benefits and discover what makes us unique, visit the provided link.