Onboarding Specialist

Overview

The Onboarding Specialist is a critical member of Mondo’s Customer Success team, responsible for initiating and coordinating all post-placement onboarding activities for newly placed consultants and clients. This role ensures a seamless transition from placement to start, working cross-functionally with HR, Sales, Recruiting, and Management to maintain accuracy, compliance, and an exceptional consultant experience.

Key Responsibilities

Contract & Compliance

• Create, review, and execute all W-2, C2C, and client contracts once an opportunity reaches “Double Verbals.”
• Send contracts via DocuSign and upload fully executed copies to the Salesforce (SFDC) opportunity.
• Verify and document whether the consultant will receive client-provided equipment.
• Initiate background checks in SFDC and I-9 sequences in Outreach as part of the post-onboarding process (once the opportunity is marked “Closed Won”).

Sequencing & Communication

Collaboration

Process & Data Management

Required Skills & Qualifications

Preferred Skills

Mondo offers health insurance, a retirement plan, company-paid holidays, paid time off, and Mondo’s FUEL program for reimbursements on certain wellness expenses.

Mondo defers to the applicable State or local law with regard to any public health emergency. We provide paid sick leave as required by Colorado’s Healthy Families and Workplaces Act.'