Student Services Assistant I
Pacer GroupLos Angeles, CA, United States6 days ago
Job type
- Full-time
- Quick Apply
Job descriptionServe as first point of contact for testing-related questions and accommodations Maintain and update confidential student records (AIM database; FERPA compliance) Respond to inquiries via phone, email, and in-person; refer as appropriate Facilitate test check-in / check-out, preparation, and monitor exams General clerical tasks : copying, scanning, filing, records management Provide coverage for reception and front desk, including staff absences Assist with projects such as notetaking services and Alt Text conversion Maintain office equipment, supplies, security, and cleanliness Collaborate with diverse university populations and adapt to varied team duties Proficiency in Microsoft Office Suite, email (Outlook), and basic / intermediate technology skills Ability to learn the AIM database for student records Strong customer service, organizational, communication, and problem-solving skills Ability to prioritize, handle high traffic, and remain productive under pressure Comfort working with students with visible / invisible disabilities in a fast-paced environment Bachelor's degree required Experience in higher education settings, especially student affairs, disability services, or testing centers Familiarity with ADA compliance and accessibility services Administrative / customer service background managing confidential records and complex scheduling Experience supporting students with disabilities Those with higher education experience, particularly in student services / affairs Candidates who excel in multitasking, communication, and collaboration Tech-savvy individuals comfortable with office software and databases Applicants passionate about inclusivity, support, and working in adaptive team settings
Position Title - Student Services Assistant I
Duration - 3 months
Schedule - 8 : 30am 5pm (37.5 hrs / week, 30-min lunch), some coverage during finals includes one Saturday with extended hours
Location - Los Angeles, CA 90089
Overview :
- Coordinate day-to-day operations of the OSAS Testing Center to support students with disabilities by ensuring equal access and accommodations.
- Provide frontline customer service to students, faculty, and staff, manage confidential records, and assist with academic integrity monitoring and office upkeep.
- Responsible for clerical tasks, maintaining reception and testing areas, and collaborating within a highly adaptive and inclusive team setting.
Key Duties & Responsibilities :
Essential Skills :
Preferred Experience :
Ideal Candidates :
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Student Assistant • Los Angeles, CA, United States
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