Business Support Specialist

This is a customer service position that provides business operations support to business leaders across the US. This position is the main point of contact for customer support and service adjustments made in a proprietary business operations system. In addition, this position supports day-to-day operations of partner businesses within their assigned region.

NetFabric is a rapidly growing enterprise Managed Services Provider based in the Oklahoma City area. We are seeking highly skilled and motivated team members to join our team. This is an entry-level position with an opportunity to learn hands-on working alongside seasoned IT veterans and acquire valuable skills and experience.

Duties and Responsibilities

• Deliver exceptional customer service.
• Resolve operational problems within the defined areas.
• Will work in and aid specifically in proprietary business operations system.
• Analyze root causes of operational malfunctions and provide resolutions.
• Recommend process improvements to improve operational efficiency.
• Address customer issues promptly and accurately.
• Provide excellent customer service to all field businesses.

Qualifications and Education Requirements

Preferred Skills

NetFabric is an Equal Opportunity Employer.

This is a full-time, on-site position at our OKC offices.

Local candidates preferred, as company is not planning to compensate for relocation.