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Operations Manager
Operations ManagerRCM Technologies, Inc. • Norwood, MA, United States
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Operations Manager

Operations Manager

RCM Technologies, Inc. • Norwood, MA, United States
1 day ago
Job type
  • Full-time
Job description

Compensation

Compensation : Up to $170K, commensurate with experience - plus benefits, plus 20% bonus

Location

Location : Onsite

Company Description

Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of high-performance, treated metal components. Their core offering involves applying specialized coatings to materials used in the internal architecture of complex instruments (e.g., control wires, structural tubing, and shaping implements). They are committed to delivering the highest quality lubricious and functional surface solutions to facilitate the development of innovative, life-altering products. Don't miss out on this chance to join a remarkably stable and successful organization that is poised for continued growth.

Position Description

Our client is seeking an Operations Manager to join our dynamic team, who has excellent people management skills and strong experience in running manufacturing operations. This is a full-time, onsite leadership role, and this person will manage all manufacturing value streams in their two manufacturing facilities.

Responsibilities

  • Lead and motivate manufacturing team, foster a culture of accountability, collaboration, and continuous improvement. Collaborates with planning, production supervisors, and engineering on day-to‑day production.
  • Works with manufacturing teams and engineering to implement and maintain process controls and quality control standards to ensure products meet or exceed customer requirements. Drives change and strategies to scale manufacturing operations to meet future growth.
  • Completes resource planning and proactively identifies resource gaps.
  • Coaches, mentors, and develops staff and production associates, including onboarding new hires. Ensures cross‑training and development plans are completed for the entire organization.
  • Establishes Lean manufacturing strategy, leads daily stand‑up meetings, and Gemba walks. Identifies process improvements and develops strategies to drive efficiency and cost savings.
  • Collaborates with senior leadership and HR on new hire needs and team training requirements. Fosters effective communication and teamwork to achieve business objectives.
  • Organizes team to perform all manufacturing activities to be compliant with Quality and EHS requirements, policies, and procedures.
  • Establishes and maintains departmental goals and metrics. Manages departmental expenses and cost‑reduction opportunities.

Qualifications

  • Minimum 5 years of people management experience, preferably in the medical device industry.
  • Proficient knowledge and application of GMPs & ISO 13485 system requirements, and knowledge of equipment qualification tools (i.e., IQ, OQ, & PQ).
  • Must be customer focused, have a strong quality mindset, and make effective risk‑based decisions. Able to successfully manage complex situations, provide clarity and focus to teams, and has experience in driving continuous improvement projects and strategies.
  • Possess practical knowledge of Lean Principles and Six Sigma Methodology. Lean and Six Sigma certification are a plus.
  • Able to actively listen, flex communication style, and respond with empathy.
  • Must be able to work in a fast‑paced cross‑functional team environment, with minimal supervision, and effectively communicate and present to all levels of an organization.
  • Possess excellent people skills and emotional intelligence along with strong analytical, strategic planning, critical thinking, change management, facilitation, influencing, attention to detail, project management and problem‑solving skills.
  • Demonstrates good financial and business acumen, able to manage financial expenses and budgets.
  • Education & Certifications

    BS Engineering or BA Business degree required, an advanced degree such as MS Engineering and / or MBA is a plus.

    Benefits

    401K : Eligible after 3 months, automatically enrolled at 6%, match 3%, and Profit Sharing

    Tufts Medical / Delta Dental / EyeMed Vision : all eligible after 30 days

    Equal Opportunity Employer

    RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Pay Transparency

    RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices.

    About RCM

    RCM Technologies, Inc. (Nasdaq : RCMT) is a business and technology solutions provider with world‑class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial.

    Disclaimer

    This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

    Seniority level

    Mid‑Senior level

    Employment type

    Full‑time

    Job function

    Management and Manufacturing

    Industries

    Medical Equipment Manufacturing, Aviation and Aerospace Component Manufacturing, and Defense and Space Manufacturing

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    Operation Manager • Norwood, MA, United States

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