Talent.com
Operations Manager

Operations Manager

CVS HealthBoston, MA, US
30+ days ago
Job type
  • Full-time
Job description

Operations Manager

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS / pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS / pharmacy store including :

  • Overall store management, supervision, and policy implementation
  • Sales and inventory management
  • Employee staffing, training, and development
  • Financial management
  • Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS / pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions :

  • Management
  • Lead others and work effectively with store crews
  • Supervise, assign and direct activities of the store's crew
  • Effectively communicate information to store crew and supervisors in an open and timely manner
  • Support Store Manager with actions plans for operational and service improvement
  • Customer Service
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture (greet, offer help, and thank)
  • Required Qualifications :

  • Deductive reasoning ability, advanced analytical skills and computer skills.
  • Advanced communication skills, leadership, supervision, and influencing skill
  • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
  • Preferred Qualifications :

  • Experience as a retail manager or supervisor
  • Education :

    High School diploma or equivalent preferred but not required.

    Anticipated Weekly Hours : 40

    Time Type : Full time

    Pay Range : $17.00 - $31.00

    This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

    Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

    Great benefits for great people :

    We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :

  • Affordable medical plan options, 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
  • Create a job alert for this search

    Operation Manager • Boston, MA, US

    Related jobs
    • Promoted
    Operations Manager

    Operations Manager

    Massachusetts StaffingBoston, MA, US
    Full-time
    Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem.Nearby options were limited and the team was spending too much time and money trav...Show moreLast updated: 23 days ago
    • Promoted
    Operations Manager

    Operations Manager

    RCM Technologies, Inc.Norwood, MA, United States
    Full-time +1
    Up to $170K, commensurate with experience - plus benefits, plus 20% bonus.Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of hig...Show moreLast updated: 1 day ago
    • Promoted
    Manager, Omnichannel Operations

    Manager, Omnichannel Operations

    Macy'sBoston, MA, United States
    Full-time
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Manager, Maintenance Field Operations

    Manager, Maintenance Field Operations

    USA JobsCanton, MA, US
    Full-time
    Otis Elevator Maintenance Operations Leader.Otis Elevator is seeking a passionate and driven individual to join and lead our maintenance operations and help us continue to provide exceptional servi...Show moreLast updated: 7 hours ago
    • Promoted
    Director of Operations

    Director of Operations

    ICBDNashua, NH, US
    Full-time
    Director of Operations – ABA Centers of America.We are the nation’s fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rap...Show moreLast updated: 15 days ago
    • Promoted
    Director of Commercial Operations

    Director of Commercial Operations

    JushiLakeville, MA, US
    Full-time
    Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc.CSE : JUSH) (OTCQX : JUSHF), we are shaping the future of the cannabis industry,...Show moreLast updated: 30+ days ago
    • Promoted
    Sr. Operations Manager

    Sr. Operations Manager

    AmazonNorth Andover, MA, US
    Full-time
    Our Senior Operations Managers are responsible for all budgetary, people development, and operations objectives.The Senior Operations Manager is responsible for all aspects of operation or function...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Manager

    Operations Manager

    Boston StaffingBoston, MA, US
    Full-time
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show moreLast updated: 15 days ago
    • Promoted
    • New!
    Operations Manager BWH

    Operations Manager BWH

    Salem Hospital NSMCBoston, MA, US
    Full-time
    Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.As a not-for-profit,...Show moreLast updated: 7 hours ago
    • Promoted
    Rooms Operations Manager

    Rooms Operations Manager

    Marriott InternationalBoston, MA, US
    Full-time
    Assists in managing the execution of all operations in the rooms area departments (e.Front Office, Engineering / Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and...Show moreLast updated: 30+ days ago
    • Promoted
    ERTS Operations Manager

    ERTS Operations Manager

    CleanHarborsNorwell, MA, US
    Full-time
    Hepaco, a Clean Harbors company in Norwell, MA is seeking an ERTS (Emergency Response and Training Solutions) Operations Manager responsible for providing the full range of management and supervisi...Show moreLast updated: 2 days ago
    Operations Manager

    Operations Manager

    BrightView LandscapesWalpole, MA, US
    Full-time
    The Best Teams are Created and Maintained Here.At BrightView, the best teams are created and maintained here.If you are searching for your next fulfilling career, picture yourself on a best-in-clas...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Restoration Operations Manager

    Restoration Operations Manager

    ServproSwampscott, MA, US
    Full-time
    Restoration Operations Manager Multi-Site | Salem, MA & Manchester, NH.SERVPRO Team JRF helps homes and businesses recover from water, fire, mold, storm, and specialty cleaning events across Massa...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    Restoration Operations Manager

    Restoration Operations Manager

    IICRCSwampscott, MA, US
    Full-time
    Restoration Operations Manager Multi-Site | Salem, Ma & Manchester, Nh.SERVPRO Team JRF helps homes and businesses recover from water, fire, mold, storm, and specialty cleaning events across Massa...Show moreLast updated: 6 hours ago
    • Promoted
    Operations Manager

    Operations Manager

    InsideHigherEdBoston, Massachusetts, United States
    Full-time
    Oct 2025 Eastern Daylight Time.Nov 2025 Eastern Standard Time.Provide technical assistance for the Division of Marine Operations. Incumbent inspects, maintains, repairs and modifies all types of r...Show moreLast updated: 30+ days ago
    Operations Manager

    Operations Manager

    XRHealthNeedham, MA, US
    Full-time +1
    Quick Apply
    We are seeking a solutions-oriented, highly motivated Operations Manager who thrives at the intersection of technology, project management, and operational process design.This is not a passive ops ...Show moreLast updated: 30+ days ago
    • Promoted
    GIFT OPERATIONS MANAGER, WBUR Development

    GIFT OPERATIONS MANAGER, WBUR Development

    Boston UniversityBoston, MA, US
    Full-time
    You will play a critical role in WBUR's fundraising efforts by ensuring timely and accurate gift entry into Salesforce NPSP, as well as thorough updates and entry of donor information.In addition t...Show moreLast updated: 30+ days ago
    Operations Manager

    Operations Manager

    TechBiz Global GmbHMorocco, 01, MA
    Full-time
    At TechBiz Global, we’re more than just a recruitment and software development company — we’re aGerman based global partner dedicated to your business success. With a diverse, distributed team, we s...Show moreLast updated: 30+ days ago