Director Of Catering
Welcome to Where History Meets Modern Day. Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a team member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
Loews Hotels & Co seeks a Catering expert who can lead the charge on actively selling and servicing Catering business as well as developing best in class strategies to effectively grow Catering business in the market and increase exposure. The Director of Catering is an experienced senior level, highly visible role that is integral to the success of the Meetings & Events team.
Who You Are :
- A Catering champion who is comfortable taking the lead and thinking outside of the box
- Relationship builder with a dynamic approach to developing connections
- Collaborator who excels in an exciting, ever-evolving environment
- Forward thinker with an analytical approach to drive positive results
- An entrepreneur at heart who excels in an exciting, ever-evolving environment
- Effective communicator, collaborator and team player
What You'll Be Doing :
Promptly reply to incoming leadsPersonally prospect and sell local Catering business and coordinate the sales efforts of all Catering Sales ManagersDevelop a customized Site Visit experience to support in converting businessPlan, coordinate and service all booked Catering eventsImplement training for all Catering ManagersDevelop annual Catering Sales strategy to retain and grow Catering business which may include special promotions to grow specific segments, sales blitzes, etc.Host, or participate, in local events to attract new businessAnalyze Catering sales performance and financial results to further refine the hotel's Catering sales strategyWork with the Loews Hotels Brand team and Corporate Catering Director to develop creative Sales and Marketing opportunitiesCollaborate with F&B Team to establish creative Wedding Packages, Catering specialty menus, etc.Research the competitive catering environment to define potential sources of Catering business and to determine strengths and weaknesses of competitorsPartners with Brand and PR Team to maintain and optimize 3rd party website presenceAssist with research and preparation of yearly Catering budgetDirect and assist Catering Managers in setting annual personal objectives and goalsBlock space effectively in Delphi to maximize potential revenues, following business review and space release policies on propertyDistribute all necessary documents, including Banquet Event Orders and resumes, to all appropriate hotel departments to facilitate efficient operationsAccurately forecast group's anticipated revenue spendSchedules and coordinates pre-convention and post-convention meetings when requiredDiscuss group's plans for future events, encouraging rebookingResponsible for soliciting client's for feedback on Meeting Planner Survey and developing a plan to increase return of SurveysPartners with Financial Service Center to ensure all aspects of credit and billing process are fulfilledAttend all meetings as appropriate : Staff, Department, Resume Review and BEO Meeting, etc.Works on special projects as assigned by Director of Meetings and EventsAll other duties as assignedYour Experience Includes :
Minimum six years Catering Sales experience in a full-service hotel environment with proven successCertified Meeting Planner, Certified Professional in Catering and Events, or similar Designation strongly preferredExtensive knowledge of all hotel support departmentsDelphi experience preferredDiagram Writing Software experience, such as Social Tables, preferredProperty Management System knowledge preferredProficient in Microsoft Office SuiteAble to work a flexible schedule including weekends and holidaysWhat We Offer :
This is a bonus eligible positionCompetitive health & wellness benefits, 401(K) & company matchHybrid remote-eligible work policyPaid Sick Days, Vacation, and HolidaysTraining & Development opportunities, career growthTuition ReimbursementEmployee Hotel RatesOther discounts and moreReports to : Director of Meetings & Events
Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse and inclusive work culture. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, protected veteran status or any other basis protected under federal, state, or local law.
