Revenue Cycle Management
We are seeking a dynamic Revenue Cycle Management (RCM) Lead to transform Fay's RCM function and drive significant improvements in our claims success rates. This is a high-impact role where you'll build scalable systems from the ground up, leverage data-driven insights to optimize our billing processes, and play a critical role in our company's growth trajectory.
What You'll Do
- Transform RCM Operations : Lead the development of a systematized and scalable approach to revenue cycle management, significantly increasing claims success rates across key payer and state combinations.
- Drive Process Optimization : Reduce unnecessary iterations in the billing process by quickly identifying root causes of denials and implementing pattern recognition solutions.
- Build Data-Driven Systems : Assess and analyze internal data to identify opportunities for insurance revenue collection improvements and determine strategy for accelerating progress against key commercial KPIs.
- Automate Workflows : Build and maintain automated workflows to streamline processes, either independently or in collaboration with our Engineering team to develop high-value platform features.
- Monitor Performance : Own and monitor metrics that track the health of our Insurance Operations, proactively identifying and resolving process issues.
- Scale Operations : Design and implement systems that will support Fay's long-term growth while ensuring compliance and operational efficiency.
- Cross-Functional Collaboration : Work closely with internal stakeholders to deliver a seamless, high-quality experience across the entire RCM lifecycle.
Who You Are
Required Experience :
6+ years of experience, including 2+ years of hands-on Revenue Cycle Management experience at a venture backed startup.Proven track record of building revenue cycle functions from minimal infrastructure into best-in-class systems at a high-growth company.Demonstrated success in resolving claims rate issues and payer-related challenges.Previous experience in consulting or banking preferred.Fay is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.