Licensed Employee Benefits Advocate

A company is looking for a Licensed Employee Benefits Advocate to support clients with employee benefit enrollment remotely.

Key Responsibilities

Answer inbound calls and respond to inquiries regarding employee benefits

Document call details accurately and ensure compliance in processing transactions

Take accountability for the entire process from receipt of work to resolution

Required Qualifications and Training

Current Life and Health Insurance License is required

Prior experience in benefit administration, insurance brokerage, or insurance provider is required

Service Center and / or Customer Service experience is recommended

Strong customer-centric mindset and comfort with technology

Internet speeds of above 20 Mbps (Download) and 5 Mbps (Upload) are required