Project Manager
The Project Manager is responsible for leading standalone technical projects and IT-specific functions as part of interdepartmental initiatives. This role involves close collaboration with various departments to understand their specific needs and deliver tailored IT solutions. The Project Manager ensures that projects are meticulously planned to achieve organizational goals, provides oversight to ensure compliance with technical standards set by City IT, coordinates various stakeholders, and minimizes scheduling variances. Additionally, the Project Manager is accountable for monitoring budget expenditures, communicating project developments, acting as a Team Lead for the IT planners, and facilitating meetings with key stakeholders.
Department Hiring Salary Range : $68,675 - $78,976
Core Responsibilities :
- Develops detailed project plans, including timelines, milestones, and resource allocation.
- Ensures that the necessary resources, such as personnel, equipment, and materials, are available and allocated efficiently.
- Responsible for resolving any issues or conflicts that arise during a project, that requires strong problem-solving skills, conflict resolution experience, and the ability to make informed decisions quickly.
- Acts as the primary point of contact for stakeholders, providing regular updates to key stakeholders on project progress, addressing and resolving project obstacles, and managing expectations of end users.
- Acts as the departmental representative on assigned projects. Advises the department of best practices, estimates budget and best course of action on projects.
- Communicates effectively with both technical and non-technical audiences, translating IT concepts into clear, actionable guidance for users and stakeholders without technical backgrounds.
Administrative and Leadership Responsibilities :
Provides leadership and management by providing direction, setting priorities, developing project plans and coordinating resources to accomplish organizational and departmental goals and initiatives.Manages the administration of selected projects, including inspection of activities, review of project schedules, coordination of design changes, review of change order proposals, and processing of contract documents and invoices.Writes, reviews, and evaluates Requests for Proposals (RFPs) and Requests for Information (RFIs) related to the three bureaus of the IT department, ensuring clarity, competitiveness, and alignment with City objectives.Manage scheduling, resource allocation, and workload balancing to maintain efficient operations and meet deadlines across multiple projects and service areas.Prepares and monitors budgets, including forecasting expenditures on equipment, maintenance, and staff training. Reviews and approves purchase orders, manages vendor relationships, and ensures compliance with procurement policies.Maintains compliance with safety and regulatory standards, ensuring that all system operations and field activities meet applicable codes and agency policies.Develops and implements standard operating procedures (SOPs) to streamline workflows, improve operational consistency, and support cross-training and succession planning.Coordinates and leads team meetings, promotes a culture of accountability and continuous improvement, and facilitates effective communication within the team and with partner departments.Education / Experience :
Work requires specialized knowledge in a professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent. Five years' experience in a related field; or an equivalent combination of education and experience.
In addition to the above requirements, the successful candidate must :
Successfully pass a drug screening test and extensive criminal background check.Possess a driver's license valid in Norfolk, Virginia.Report to work at Norfolk city offices on a regular basis, and within one hour of being notified of an event or emergency.Report to work as directed in the event of an emergency or natural disaster and be expected to work unusual shifts and hours.Preferred License(s) and / or Certification(s) :
Certified Associate in Project Management (CAPM)Project Management Professional (PMP)PMI-ACP (Agile Certified practitioner)ICP (ICAgile Certified Professional)AgilePM (Agile Project Management)Work Location : 800 East City Hall Ave, Norfolk, VA 23510
Work Hours : Monday-Friday 8 : 00AM-5 : 00PM (40 hours week), eligible for hybrid work schedule after probationary period