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CFO Operational Risk and Controls Oversight ORCO Manager

CFO Operational Risk and Controls Oversight ORCO Manager

Bank of AmericaNew York, NY, United States
8 hours ago
Job type
  • Full-time
Job description

Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description

This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.

The ORCO Manager will be an individual contributor on the ORCO team, within the CFO COO & Governance organization. This team is responsible for ensuring adherence to key enterprise policies and standards that support our focus on being accurate and well-controlled within the CFO Group and across the company. This individual will be responsible for vertical business control advisory and support for the Strategic Forecasting & Expense Management Team within CFO.

This role will require strong partnerships with CFO leadership, within the ORCO team and with partners across the enterprise including, Process Management and Operational Excellence, Global Risk Management, Global Compliance & Operational Risk, and Audit. Candidate must possess ability to prioritize and pivot quickly when needed, lead a large portfolio of work, think enterprise, interact with senior leaders, and influence across sub-lines of business and regions to drive results.

Responsibilities

  • Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
  • Performs monitoring and testing of controls, identifying issues and control improvements for remediation
  • Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
  • Manages the performance and productivity of team members that conduct quality inspection reviews
  • Ensures timely execution of QA activities including control execution, case management, and results reporting
  • Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
  • Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

Skills

  • Controls Management
  • Oral Communications
  • Risk Management
  • Stakeholder Management
  • Strategy Planning and Development
  • Continuous Improvement
  • Drives Engagement
  • Influence
  • Strategic Thinking
  • Talent Development
  • Data and Trend Analysis
  • Decision Making
  • Monitoring, Surveillance, and Testing
  • Problem Solving
  • Quality Assurance
  • Required Qualifications

  • Ability to create presentations and communicate a cohesive story to senior leaders in a clear, concise, and meaningful way; strong meeting facilitation and presentation skills
  • 5+ years of experience in business support, finance, and / or governance
  • Strong executive level communication experiences to gain buy-in and build rapport with senior level stakeholders.
  • Highly organized, ability to simultaneously prioritize and handle high volume of tasks and time-sensitive issues, with a high degree of accuracy and attention to detail
  • Thoughtful, fact-based approach to problem solving with strong alignment to the companys responsible growth strategy; demonstrates sound judgment and decision-making
  • Propensity to quickly understand large scale processes with an appropriate balance of strategy and supporting details
  • Ability to navigate ambiguity and drive results in a complex and matrixed environment
  • Actively seeks opportunities to simplify and improve current control processes through use of automation, emerging technologies, and process re-design
  • Identifies linkages and thinks enterprise across business lines and geographies
  • Ability to constructively challenge quality of information and escalate / debate risks and issues
  • Knowledge of and experience with enterprise policies, programs, procedures, and systems
  • Prior experiences in leading strategic initiatives / projects across the enterprise
  • Strong business partnering and analytical skills
  • Desired Qualifications

  • Experience with controls work (i.e.) Conduct and Compliance oversight programs including Single Process Inventory (SPI), Service Enabler Mapping, Model & Spreadsheet Compliance, Records Management, and Data Management Adherence
  • Prior experiences supporting strategic initiatives / projects across the enterprise
  • Proficient Excel, PowerPoint, SharePoint, & Outlook skills
  • Financial expertise with knowledge of the companys lines of business and products
  • Knowledge and experience with CFO organization and related processes
  • Operational Excellence / Process Design experience
  • Interpreting enterprise policies, as well as laws / rules / regs, and translating into implementation of effective and sustainable control processes
  • Ability to execute cross functional collaboration
  • Shift

    1st shift (United States of America)

    Hours Per Week

    40

    Pay Transparency details

    US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544) Pay and benefits information Pay range $123,900.00 - $171,600.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible. This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and / or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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