Renewals Manager

A company is looking for a Renewals Manager responsible for end-to-end renewal negotiations and enhancing customer experience.

Key Responsibilities

Provide end-to-end renewal negotiation and maintain knowledge of commercial contracts

Drive customer retention and revenue growth through analysis and reporting of up / cross-sell opportunities

Communicate directly with customers to negotiate terms and ensure timely closure of renewals

Required Qualifications

2+ years' experience in renewal execution and negotiation

Consistent track record of achieving sales or renewal targets

Familiarity with Salesforce and opportunity data management tools

Proactive and results-driven attitude

Ability to review and improve current processes and procedures