AI Solutions Specialist

Shook, Hardy & Bacon is seeking an Artificial Intelligence Solutions Specialist to join our growing team of welcoming and collaborative technology and litigation support professionals. Reporting to the Firm's Artificial Intelligence Solutions Manager, when fully integrated you will play an integral part in advancing our AI strategy by designing, building, and integrating AI-powered applications and agents that enhance legal workflows, knowledge management, and client service delivery.

You'll work across our Microsoft ecosystem as well as with vetted external vendors. From rapid prototyping through pilots and adoption, you'll be a key partner between the firm's legal Practice Groups and the firm's Artificial Intelligence Solutions, Litigation Support and Information Technology Departments as Shook further integrates AI into our delivery of legal services. Shook's culture is built on respect, collaboration, and genuine connection. We're looking for an individual who is looking for this kind of organizational cultural environment to share and advance their technological skills.

Responsibilities will include :

• Assisting with development, deployment, and maintaining custom AI agents, copilots, and applications using frameworks such as Semantic Kernel, LangChain, and Microsoft Copilot Studio.
• Performing prompt engineering to optimize AI model behavior and output quality.
• Building integrations with Azure OpenAI, Microsoft 365, Microsoft Graph, and approved enterprise AI tools; implement retrieval augmented generation (RAG), vector search, and grounding against Firm knowledge sources.
• Supporting customizing and extending Microsoft SharePoint and the Power Platform (Power Apps, Power Automate, Power BI) to embed AI capabilities into practice management, litigation support, and knowledge workflows.
• Work with APIs, connectors, and automation scripts (e.g., Python, JavaScript / TypeScript, PowerShell) to integrate AI solutions with Firm systems such as our document management, CRM, and eDiscovery / document review platforms.
• Guiding efforts to prototype, proof and iterate on AI use cases relevant to legal service delivery and test AI models and solutions for accuracy, security, and usability in a law firm environment.

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Bachelor's degree in Computer Science, Information Systems, Data Science, Engineering, or related field required; Master's degree preferred; and three to five years experience developing enterprise applications, with at least one to two years focused on AI, automation or data driven tools; or equivalent combination of education and / or experience. Hands on experience building AI agents, chatbots or copilots required. Strong background in Microsoft ecosystem (SharePoint, Power Platform, Teams, Microsoft Graph API) preferred. Familiarity with APIs, scripting (Python, JavaScript / TypeScript, PowerShell) and cloud environments (Azure preferred) required. Experience in a professional services or law firm environment strongly preferred.Strong understanding of AI technologies and orchestration patterns, including prompt engineering, grounding / RAG, embeddings / vector stores, evaluations, and agent frameworks. Experience integrating AI with Microsoft Platforms and Azure services (e.g., Azure Functions, Azure AI Search, Azure OpenAI). Proficiency with modern development practices (source control, CI / CD, environment management), secure coding and data governance. Experience collaborating with both technical and non technical teams to achieve business outcomes.