Manager, Catering Operations

Manager Position At Columbia University

Employer Name : Columbia University

Job Type : Officer of Administration

Regular / Temporary : Regular

Hours Per Week : 35

Salary Range : $90,000 - $95,000

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

Under the direction of the Assistant General Manager / General Manager, the Manager will provide full oversight to ensure all events are delivered in accordance with the departments standards for quality and consistency. The Manager is expected to help create a pleasant environment and experience for guests. The Manager will provide on and off-site supervision for all supported events and make recommendations for improving services, events policies, and procedures.

Responsibilities

• Event Support - 30%
• Administrative Support - 25%
• Customer Service - 20%
• Training & Development - 20%
• Marketing - 5%

Minimum Qualifications

Bachelors Degree and / or equivalent experience. Minimum of 3 years related experience in the hospitality field or equivalent experience preferred. Ability to remain calm under pressure and maintain professionalism in all situations. Flexible schedule, including evenings and weekends to support events year-round. Valid driver's license. Proficiency in MS Word and Excel. Excellent customer service, communication, and interpersonal skills.

Preferred Qualifications :

Experience with Kronos Payroll System. Experience with catering / event management systems (e.g., EMS). Advanced knowledge of Microsoft Office Suite.

Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.