Ecommerce Coordinator (New York)Coda SearchStaffing • New York, NY, United States
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Ecommerce Coordinator (New York)
Coda SearchStaffing • New York, NY, United States
5 days ago
Job type
Full-time
Job description
JOB DESCRIPTION
VOICE OF THE REGION, ROADMAP & COMMUNICATION
Support on gathering US teams requirements / needs and pass the information along to the Ecom HQ team
Support on building the bridge between digital HQ team and US teams in terms of communication (brands, logistics, CS, IT, etc.)
Support on building presentations for Ecom stakeholders and high level management.
OMNICHANNEL SERVICES ROLL-OUT
Coordination of OMNI services launch between HQ and brands local teams
Support on the dry-run tests for new services
Support on issues troubleshooting
RUN (BUSINESS AS USUAL)
Support on escalating IT tickets with the IT teams (being the bridge between the ticket requester and IT)
Support on analysis to gather volumes for IT change requests
Support on training related to OMS, OMNI app, LUCE app, etc. when needed
Support on marketplace related topics
SKILLS
Being the go-to person in the region for Ecom topics (know about everything)
Ability to adapt to different seniority levels (roles, meetings, etc.)
Analytical mindset
Excel, PowerPoint
Portuguese and Spanish is a plus
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Ecommerce Coordinator • New York, NY, United States
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