BDC Administrator

Mercedes-Benz of Downtown LA

Now Hiring : BDC Administrator

Pay : $17.87 up to $21 per hour (depending on experience) plus bonus incentives

Schedule : Must be available to work any day / shift

Dept. Hours : Monday through Friday 7-6, and Saturday 8-4

If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success!

Responsibilities :

The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.

• Gather accurate customer information to create a database for continual follow-up and retention
• Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
• Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
• Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

Qualifications :

We offer best in class industry benefits :

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

The CA hourly pay range for this position is $17.87 - $21.00.