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Senior Sales Manager

Senior Sales Manager

MarriottWest Hollywood, CA, United States
5 days ago
Job type
  • Full-time
Job description

Additional Information

Job Number 25131936

Job Category Sales & Marketing

Location The West Hollywood EDITION, 9040 West Sunset Blvd, West Hollywood, California, United States, 90069VIEW ON MAP ()

Schedule Full Time

Located Remotely? N

Position Type Management

Bonus Eligible : Y

JOB SUMMARY

Responsible for proactively soliciting group / catering business. The position is accountable for handling large group or other customer segments related to opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue for individual properties. Aligns customer profile with the appropriate product. Achieves personal and team related revenue goals. Verifies that business is turned over properly and in a timely fashion for proper service delivery in accordance with brand standards of excellence. Creates opportunities to grow the account base through customer interactions.

CANDIDATE PROFILE

Education and Experience

  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 5 years experience in the sales and marketing or related professional area.

OR

  • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years of experience in sales and marketing or related professional area.
  • CORE WORK ACTIVITIES

    Understanding Market Opportunities & Driving Revenue

  • Targets group / catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
  • Partners with group / catering colleagues to effectively manage business opportunities.
  • Responds to and manages larger and more complex incoming group / catering opportunities for the property.
  • Identifies, qualifies and solicits new group / catering business to achieve personal and property revenue goals.
  • Focuses efforts on group / catering accounts with significant potential sales revenue.
  • Develops effective group / catering sales plans and actions.
  • Works with partners to develop creative ideas and proposals for group / catering events.
  • Maximizes revenue by upselling packages and creative food and beverage.
  • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
  • Closes the best opportunities based on market conditions and individual property needs.
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
  • Handles complex business with significant revenue potential as well as significant customer expectations.
  • Building Successful Relationships

  • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
  • Develops relationships within community to strengthen and expand customer base for group / catering sales opportunities.
  • Provides excellent customer service in order to grow share of the account.
  • Manages and develops relationships with key internal and external stakeholders.
  • Uses sales resources and administrative / support staff.
  • Additional Responsibilities

  • Utilizes intranet for resources and information.
  • Participates in site visits.
  • Develops and facilitate execution of contracts as required.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
  • Executes brand’s Customer Service Standards and property’s Brand Standards through the sales process.
  • The hourly pay range for this position is $40.38 to $53.37. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

    The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

    EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

    But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

    We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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