TEG Implementation Specialist (Charlotte, NC or Atlanta, GA based)

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Job Details

Position Summary :

Plans, schedules and execute all aspects of Haemonetics TEG® system implementations according to strict deadlines and within budget. This includes engaging and managing customer Laboratory, IT and clinical resources and ensuring quality control throughout projects. Responsible for on- site device setup, configuration, operator training and validation of analyzer. This is a remote role with travel throughout the Southeast Region. Candidates must reside with 45 minutes of either Charlotte, NC or Atlanta, GA.

What is the Device :

The TEG® system delivers a comprehensive assessment of a patient's hemostasis quickly, giving clinicians the invaluable insight needed to deliver more targeted treatment. It delivers high quality test results with an easy-to-operate analyzer requiring minimal training.

The automated cartridge-based system runs up to four assays simultaneously without any manual reagent mixing. The TEG 6s analyzer is the smallest cartridge-based viscoelastic analyzer available and can be confidently placed in a variety of settings.

Key Accountabilities :

• Provides services such as on-site installation, software and hardware configuration, product support, trouble shooting of Haemonetics equipment.
• Works extensively with customer to validate analyzers.
• Provides operator training for Haemonetics software and devices.
• Supports analyzer testing and evaluating calibration reagents and QC controls.
• Conducts tests using calibrated pipettes in a clinical, laboratory or research setting
• Blood sample handling as it relates to hemostasis and coagulation testing
• Lead, facilitate, coordinate, and track day-to-day activities required to ensure the project is completed on time.
• Communicates progress and outcomes against tasks to internal and external stakeholders
• Leads regular status meetings with project team.
• Demonstrates effective communication and engagement with customer.
• Ensures complete project closure including customer acknowledgement, equipment and materials reconciliation, and transition to Customer Support.
• Utilizes time, project-and support-tracking tools.
• Resolves and / or escalates issues in a timely manner.
• Adheres to and follows Haemonetics policies and procedures.

Requirements :

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