As an Autonomous Shuttle Attendant , you’ll be the friendly, safety-focused face of our cutting-edge autonomous ride-hailing service. Your role is to ensure a seamless, comfortable, and safe experience for every passenger—from greeting riders and verifying credentials to managing vehicle hailing and communicating service updates.
You’ll be at the intersection of technology and human connection , supporting a next-generation mobility experience while fostering a welcoming and inclusive environment.
What You’ll Do
- Champion Safety and Communication : Promote a safety-first culture while maintaining open communication with cross-functional teams.
- Deliver Outstanding Customer Experiences : Greet riders warmly, provide clear guidance, and ensure each interaction reflects empathy and professionalism.
- Authenticate Access : Verify passengers using badge scanners and ensure authorized entry.
- Coordinate Shuttle Operations : Hail company vehicles and facilitate smooth pick-up and drop-off experiences.
- Collaborate in Real Time : Communicate with operations teams via Slack channels to coordinate vehicle and passenger needs.
- Manage Crowds with Care : Provide light crowd control and clear service updates, maintaining calm and order during busy periods or service disruptions.
- Respond Confidently to Disruptions : Support passengers with next steps during emergencies or interruptions, ensuring safety and reassurance.
Requirements
What You’ll Bring
2+ years of experience in a customer-facing role (e.g., hospitality, retail, or transportation).Exceptional communication, empathy, and problem-solving skills .Calm under pressure — able to handle high-stress or dynamic situations with professionalism.Detail-oriented and able to follow safety and service protocols accurately.Tech-savvy and proactive , comfortable with tools like Slack and digital authentication systems.Physical readiness to stand or walk for extended periods and lift moderate loads.Benefits
Pay Rate : $24 per hour
Current Shifts Available :
Sunday-Thursday, 11 : 30AM-8PMFriday-Tuesday, 7 : 00AM-3 : 30PMShift Flexibility :
Initial assignments may be Monday–Friday , but weekend availability will be required in the near future.Schedules may shift based on business needs , including supporting weekend rider operations in Foster City .