Director of Corporate Learning and Enterprise Change Management

Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive.

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more.

We are the region's locally headquartered bank and wealth management company.

We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve.

We Stand For Service® is more than part of our name, it’s our mission and our purpose.

The Director of Corporate Learning and Enterprise Change Management is a strategic leadership role responsible for designing, implementing, and optimizing enterprise-wide learning and organizational change strategies.

Reporting directly to the Chief Human Resources Officer (CHRO), this role leads initiatives that build workforce capabilities, foster a culture of continuous learning, and drive successful adoption of transformational change across the organization.

This role partners closely with HR leaders, Corporate Communications, and business leaders to ensure clear, timely, and engaging communication that supports Associate understanding, alignment, and engagement with learning and change initiatives.

Job Responsibilities : Lead a high-performing team of L&D and change management professionals.

Serve as a strategic advisor to the CHRO and other executives on learning and change management strategies to enhance organizational effectiveness.

Partner closely with senior management to shape and execute learning and development strategies that support business objectives.

Foster a high-performance team culture emphasizing collaboration, accountability, and innovation.

Collaborate with Centers of Excellence (COEs) including Talent Management, Total Rewards, and Culture & Inclusion and HR Business Services to deliver integrated HR solutions.

Ensure consistent communication and alignment across HR and business teams during periods of change.

Develop and execute a comprehensive corporate learning strategy aligned with organizational goals and workforce needs.

Lead the design and delivery of learning programs, including leadership development, onboarding, compliance, technical training, and soft skills.

Oversee the selection, implementation, and optimization of learning technologies, including the Learning Management System (LMS).

Partner with HRBPs and business leaders to identify skills gaps and develop targeted learning solutions to close them.

Establish key performance indicators (KPIs) to measure learning impact and continuously improve program effectiveness.

Design and lead a scalable enterprise change management framework to support strategic and cultural transformation.

Collaborate with senior leaders, HR business partners, and cross-functional teams to drive stakeholder alignment, readiness, and adoption of change initiatives.

Provide change leadership coaching and advisory services to executives and functional leaders.

Develop change readiness assessments, stakeholder engagement plans, communication strategies, and training to support key transformations.

Embed change management competencies across the organization through capability-building programs.

Partner with HR and Corporate Communications to develop and deliver clear, compelling messaging for learning and change initiatives.

Lead communication strategies that support change adoption and engagement, including town halls, internal campaigns, FAQs, videos, and intranet content.

Ensure messaging is consistent, inclusive, and aligned with WSFS’ culture and values.

Act as a communications advisor to senior leaders during major learning or change rollouts.

Monitor Associate feedback and communication effectiveness to refine messaging strategies over time.

This position requires on-site work 5 days a week based out of our WSFS Bank Center Wilmington, DE office, with occasional travel.

Minimum Qualifications : Bachelor’s degree in business administration, HR management or a related field; MBA degree preferred 5-10 years in senior management or leadership experience; HR, Learning and Enterprise Change Management experience preferred.

Talent development, organizational change, and leadership coaching, with proven experience leading enterprise-wide initiatives in a complex, fast-paced environment.

Ability to interpret the needs of various stakeholders, including executive leadership and cross-functional stakeholders.

High degree of business acumen, attention to detail, and ability to work independently and lead teams.Strong project management and execution skills.

Ability to develop clear, actionable steps in support of an overall business strategy.

Strategic communications acumen with experience crafting internal messaging.

Experience in adult learning, instructional design, and modern learning tools.

Deep knowledge of change management methodologies (e.g., Prosci, ADKAR, Kotter).

Ability to engage diverse audiences across all levels with clarity and empathy.

Excellent written and oral communication skills, as well as excellent listening ability and presentation skills.

Relevant professional certifications preferred.

Salary Range : $156,562.00

• $257,207.50Individual base pay may vary on additional factors such as the candidate’s experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs.

In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards.

WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs.

Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays.

Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate’s location and employment status.

For more information about Associate benefits, please visit https : / / www.wsfsbank.com / about / careers / WSFS Bank is inclusive and supportive of individual needs.

If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@wsfsbank.com .

WSFS is an equal opportunity employer.

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.